Victoria Swan
Manchester,Tennessee
Summary
Experienced with project management, data analysis, and team coordination. Utilizes analytical skills to drive project success and improve operational workflows. Track record of effective communication, strategic planning, and problem-solving.
Overview
14
14
years of professional experience
Work History
Digital Enterprise Project Analyst
Beyond New Horizons
11.2024 - Current
- Analyzed project data to identify trends and recommend enhancements for strategic planning.
- Developed comprehensive project reports to support decision-making processes for stakeholders.
- Collaborated with cross-functional teams to streamline project workflows and improve efficiency.
- Conducted risk assessments and implemented mitigation strategies to ensure project success.
- Facilitated meetings with project teams to align objectives and track progress against goals.
- Utilized project management software to monitor timelines, budgets, and resource allocation effectively.
- Led process improvement initiatives that enhanced operational effectiveness across multiple projects.
- Assisted in the development of comprehensive project plans, setting realistic timelines and milestones.
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
- Ensured on-time project completion by closely monitoring progress and adjusting schedules as needed.
- Cultivated a positive working environment for team members, resolving conflicts promptly, and promoting collaboration at all levels.
- Facilitated effective problem-solving sessions, leading to timely resolution of issues impacting project success.
- Continuously expanded personal knowledge base through participation in industry conferences, workshops, and training courses.
- Built lasting and collaborative partnerships with individuals both within and outside of company.
- Increased stakeholder satisfaction through regular updates and proactive engagement in addressing concerns.
- Reviewed and optimized existing processes, driving continuous improvement efforts within the organization.
- Fostered strong relationships with vendors and suppliers, negotiating favorable terms for materials procurement.
- Enhanced communication among team members by creating clear and concise status reports.
Administrative Assistant
National Aerospace Solutions
09.2022 - 11.2024
- Managed scheduling and calendar coordination for senior executives, ensuring efficient time management.
- Streamlined communication processes between departments, enhancing information flow and collaboration.
- Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
- Coordinated travel arrangements and itineraries for staff, optimizing logistics and reducing costs.
- Led initiatives to improve office workflows, resulting in enhanced productivity across the administrative team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Deputy Court Clerk
Coffee County Government
02.2017 - 09.2022
- I was promoted to Chief Deputy of Circuit Court in November of 2020, after serving as Circuit Court Deputy Clerk for a little over three years.
- Oversee three deputy clerks and assist with daily functions of the Circuit Court
- Create, prepare, and submit at State Cost Bill for all disposed cases with felony convictions
- Receipt monies when processed and returned by State
- Create and prepare monthly jury pool, create and mail jury summons, and compile all juror information monthly
- Process and submit State Reports to multiple agencies; in example, Department of Safety, TBI, and TJIS
- Prepare and submit techinical records for the Court of Criminal and Civil Appeals
- Help manage, and create a calendar for two Circuit Court Judges
- Directly assist the Circuit Court Clerk with daily functions of the Circuit Court
- File and process court orders, new filings, warrants, indictments, and all proceedings in civil and criminal cases
- Answer and correspond to phone calls, fax, emails, and in person request
- Provide efficient, effective, and professional assistance and customer service all while maintaining confidentiality when and as required by law
- Organize and manage thousands of court files
Receptionist, Medical Assistant
Physician's Medical Walk-In Care
08.2011 - 12.2016
- Answered phone calls
- Processed payments and updated accounts to reflect balance changes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Verified Insurance
- Collected patient information and entered into computer system
- Submit bills to insurance companies
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Administer injections as required and order by Doctor
- Enter all patient information into computer system
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
BBA - Business Management
Western Governors University
Salt Lake City, UT10.2024
Public Administor County Technical Assistant Service -
Nashville, TN10.2020
Certified Medical Assitant -
Tennessee Technology School of
Applied Science
Shelbyville, TN05.2011
Associate Degree - Applied Science
Motlow State Community College
Tullahoma, TN05.2010
Highschool Diploma -
Coffee County Central High School
Manchester, TN05.2007
Skills
- Efficient in Excel, Word, and Powerpoint,
- Professional correspondence
- Court procedures
- File management
- Schedule and calendar management
- Power BI
- Oracle WAM
- PeopleSoft Financials
- Microsoft Teams
Timeline
Digital Enterprise Project Analyst
Beyond New Horizons
11.2024 - Current
Administrative Assistant
National Aerospace Solutions
09.2022 - 11.2024
Deputy Court Clerk
Coffee County Government
02.2017 - 09.2022
Receptionist, Medical Assistant
Physician's Medical Walk-In Care
08.2011 - 12.2016
Public Administor County Technical Assistant Service -
Certified Medical Assitant -
Tennessee Technology School of
Applied Science
Associate Degree - Applied Science
Motlow State Community College
Highschool Diploma -
Coffee County Central High School
BBA - Business Management
Western Governors University