Victoria Taghavi
Enoree,SC
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
4
4
years of professional experience
Work History
Veterinary Technician
Landrum Veterinary Hospital
08.2023 - Current
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Answered owner animal health questions and advised on best care practices.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Assisted veterinarians with radiographs and ultrasounds.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Collected patient biopsies and blood samples for laboratory analysis.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Performed fecal examinations, urinalysis and bloodwork.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Performed dental cleanings using ultrasonic scaler.
- Restrained animals to protect veterinarians from potential harm.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Veterinary Assistant/Reception
West Side Veterinarian
06.2022 - Current
- Skilled management of high volume calls
- Experienced operator at responding to clients and calls during high traffic times
- Facilitated launches of new pricing strategies to current and potential clients
- Coordinated client interactions and appointments
- Encouraged customer engagement to ASSESS client needs
- Verified post lab results for clients
- Processed financial transactions
- Serve as the main point of contact for clients and patients Answering phones and scheduling appointments Responding/ Scheduling client via Email and other sources Providing client and/or provider benefits/costs Setting up new clients in practice software Data entry, including entering benefit verifications in clients’ files
Assistant General Manager
Planet Fitness Gym
03.2021 - 06.2022
- Enforce Company Policy At The Front Desk And On The Gym Floor
- Ensure Member Expectations Are Met And Strive To Surpass Them
- Assist Staff In Maintaining Overall Cleanliness Of The Club
- Assisted With New Employee Training And Conducted Performance Reviews To Track Overall Progress
- Coordinated Employee Schedules According To Staff Availability And Processed Time-Off Requests
- Liaised Between Managers And Employees, Communicating Concerns And Expectations To Appropriate Parties
- Minimized Staff Turnover Through Appropriate Selection, Orientation And Training.
Assistant Manager
BoomBoom Meals
10.2019 - 01.2021
- Modeled Flexible Work Style, Shifting Tasks As Priorities And Circumstances Changed Based On Departmental Needs
- Assisted With Food Prep Tasks
- Maximizing Downtime During Off-Peak Periods
- Met With Customers To Discuss Menus For Special Occasions
- Established Standards For Personnel Performance And Customer Service
- Scheduled Staff Hours And Allocated Resources To Maximize Team Member Performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
aa - PSYCHOLOGY
american river college
06.2008
Skills
- Pharmacy Duties
- Rehabilitation techniques
- Patient Charting
- Urinalysis Techniques
- IV Fluid Administration
- Anal sac expression
- General anesthesia monitoring
- Intravenous injection
- Thoracic and abdominal radiograph
- Intramuscular Injections
- Intravenous catheterization
- IV Medication Administration
Timeline
Veterinary Technician
Landrum Veterinary Hospital
08.2023 - Current
Veterinary Assistant/Reception
West Side Veterinarian
06.2022 - Current
Assistant General Manager
Planet Fitness Gym
03.2021 - 06.2022
Assistant Manager
BoomBoom Meals
10.2019 - 01.2021
aa - PSYCHOLOGY
american river college
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