Victoria Takamatsu
Torrance,CA
Summary
Innovative Restaurant Manager with more than 20 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
8
8
years of professional experience
Work History
Manager
Kasa Champet Restaurant
Pembroke Pines, FL
07.2020 - 11.2023
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Trained new employees to perform duties.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Server/Bartender
IPic Theaters
Pasadena, CA
02.2016 - 05.2020
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Poppy and Rose Restaurant
Los Angeles, CA
06.2018 - 04.2020
- Filled condiments and napkin containers during slack periods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Arts -
Los Angeles Mission College
Sylmar, CA05-2005
Skills
- Workforce Management
- Staff Development
- Marketing
- Financial Management
Timeline
Manager
Kasa Champet Restaurant
07.2020 - 11.2023
Server
Poppy and Rose Restaurant
06.2018 - 04.2020
Server/Bartender
IPic Theaters
02.2016 - 05.2020
Associate of Arts -
Los Angeles Mission College
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