Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Victoria Taylor

Victoria Taylor

Suffolk,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Dog Daycare Attendant

Dogwood Run
Suffolk, Virginia
06.2023 - Current
  • Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
  • Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
  • Monitored dog interactions to ensure safety of both animals and humans.
  • Ensured that all dogs were properly vaccinated before being admitted into the daycare center.
  • Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
  • Created an enjoyable atmosphere for all guests through positive reinforcement techniques.
  • Maintained professional working relationships with co-workers by communicating effectively.
  • Responded quickly to emergency situations involving injured or ill animals.
  • Resolved customer complaints in a timely manner while maintaining high standards of service delivery.
  • Cared for pets during owners' absences.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Assessed animals for injury and illness.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Delivered excellent service to pet owners to drive repeat business.

Janitor

Food Lion Grocery
Suffolk, Virginia
07.2022 - 06.2023
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
  • Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Keep a log book of daily tasks completed for record keeping purposes.
  • Follow established safety procedures while operating machinery and using chemicals.
  • Ensure compliance with health regulations regarding the use of hazardous materials.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Reduced cleaning time significantly while maintaining company quality standards.

Customer Service Cashier

Papa John's Pizza
Smithfield, VA
07.2020 - 06.2022
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Verified that all coupons were valid prior to processing them into the system.
  • Complied with all health and safety regulations while performing job duties.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Education

Bachelor of Arts - Graphic Design

Liberty University
Lynchburg, VA
03-2026

High School Diploma -

Suffolk Christian Academy
Suffolk, VA
06-2022

Skills

  • Effective Customer Communication
  • Positive Attitude
  • Friendly And Likeable
  • Team Collaboration
  • Team Development
  • Verbal And Written Communication
  • Multitasking Strength
  • Excellent Communication Skills
  • Flexible Schedule
  • Analytical Thinking
  • Decision-Making
  • Organizational Abilities
  • Schedule Creation And Maintenance
  • Punctual
  • Accurate Record Keeping
  • Issue Resolution
  • Reliable

Timeline

Dog Daycare Attendant

Dogwood Run
06.2023 - Current

Janitor

Food Lion Grocery
07.2022 - 06.2023

Customer Service Cashier

Papa John's Pizza
07.2020 - 06.2022

Bachelor of Arts - Graphic Design

Liberty University

High School Diploma -

Suffolk Christian Academy

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Victoria Taylor