Transform ideas, products, and data into customer-centric apparel /lifestyle brands.
Retail leader with global omni channel experience in merchandising apparel, intimates, accessories and gift industry across startups, turnarounds, and growing businesses. Resilient, strategic, conceptual, and creative thinker with passion for customer. Inspire teams to success.
Overview
19
19
years of professional experience
Work History
Executive Vice President Merchandising
FRANCESCAS (USA)
Houston, TX
03.2020 - 12.2023
Transformed business by implementing comprehensive brand overhaul, revamping vision and strategy, enhancing financial and product performance.
Achieved highest profitability in FY 2021, surpassing EBITDA goals.
Steered sales and margin growth in FY 2022. compared to previous year.
Current progress aligning with MPA plans for FY 2023.
Enhanced speed-to-market through strategic planning, rigorous testing strategies and e-commerce product optimization.
Increased online sales by developing unique product capsules, leading to 15% boost in customer acquisition and 20% growth in sales.
Concepted and delivered new tween brand, Franki, which launched online within 102 days of conception. Opened 10 standalone boutiques and 160 shop in shops, resulting in $10M increase in top line revenue.
Executed the expansion of selling channels for Francesca's by launching high-potential wholesale brand, $30M opportunity.
Achieved average 10% cost savings and improved company liquidity by re-building the sourcing model.
Revamped QA and fitting procedures for consistent fit across overseas and domestic vendors, leading to 5% reduction in returns.
Implemented results-oriented trend function focused on driving new trends and aesthetic appeal, leading to higher UPT and AOV by ensuring consistent outfitting.
Reshaped merchandising organization and introduced new talent. United, inspired and coached merchant team.
Worked closely with the marketing team to create and execute successful brand awareness initiatives.
Collaborated closely with Board to offer insights and recommendations on critical issues.
Managed team of 30 across Merchandising, Creative and Quality. Supervised 6 direct reports.
Consulting
Self Employed
New York, NY
08.2019 - 02.2020
Quince: Direct to consumer luxury apparel, acccessories and home brand
Led creation of womenswesar collections.
Created on-going product strategies and identified new opportunities.
Glowe: Direct to consumer maternity apparel brand.
Oversaw merchandising and production, established all process and on-boarded international wholesale business.
Enchante: Multi product vendor.
Developed and executed strategy to expand into international markets across multi products (accessories, soft home goods, cosmetics).
Vice President Merchandising
LOFT (USA)
New York, NY
09.2018 - 07.2019
Built and directed strategy and merchandise direction for Loft, resulting in $1.2B annual revenue
Reinvigorated assortment and eliminated duplication to drive a 5% increase in sales.
Delivered shortened end-to-end design / buying process and speed to market by 2 weeks, fostering simplified cross-functional road maps and meetings.
Led implementation of test / read / react model which decreased markdown and identified key volume driving styles.
Revitalized buying team with transformative approach; empowering and validating product knowledge to improve focus, drive, and culture.
Divisional Vice President Merchandising - Kidswear
SEARS HOLDING CORPORATION (USA) (Sears & Kmart)
San Francisco
08.2016 - 08.2018
Led strategy, financials and merchandise design / product development and vision for Kmart and Sears (omni) resulting in $1B annual revenue.
Achieved +$25.7M improvement in business operating profit through successful completion of product overhaul, re-sizing categories, newness frequency and $20M product cost savings.
Transformed buying, design, and sourcing model from long lead, tertiary brands and import model to lean direct vendor base with merchant / vender product development and plan / read / react mentality, increasing sales and margin.
Improved productivity and culture through coaching and performance management of key staff.
Directed team of 3: head of merchandising, finance director, planning director who managed 38 staff.
Divisional Vice President Product Strategy Development and Sourcing
SEARS GLOBAL SOURCING
Hong Kong, Hong Kong
01.2015 - 06.2016
Delivered direct-sourced private label underwear to women's and kids, resulting in $30M cost savings.
Successfully secured $20M of cost savings in Kidswear by implementing new sourcing strategy, combining volumes, and educating merchant teams in cost negotiation.
Established and managed a team of product developers in Asian sourcing offices.
Implemented strategies to enhance the range building capabilities of merchant teams.
Set up read and response sourcing model.
Elevated team performance by instilling culture of design-focused thinking and product-driven decision-making.
Directed strategy, financials and merchandise design / development and direction.
Surpassed GP budget and reversed market share decline as best performing division (Intimates) for 2014 fiscal year.
Transformed the sourcing and product development model for intimates, introducing fashion/trend elements and faster lead times to historically basic and replenishment business. This resulted in cost savings, improved margins/sales, and the successful execution of customer-focused ranges. (Actioned also in womenswear).
Revamped in-store intimates visual merchandising to enhance customer shopping experience, resulting in double-digit sales growth in roll-out stores
Implemented quick response strategy into womenswear teams, resulting in reduced markdowns, increased newness and margin growth.
Established brand definition between private label brands and re-focused external brand mix to compliment, resulting in clearer customer offer and improved ROI.
Product Manager - Apparel
C & A
Brussels, Belgium
01.2009 - 12.2009
Managed strategy, financials and buying for young fashion category.
Director of Merchandising and Planning
MS RETAIL (Kuwait / U.K.)
London, United Kingdom
03.2005 - 12.2008
Led strategy, financials, design, merchandising, planning, and sourcing functions.
Opened retail stores throughout Middle East offering one stop shop for children, teens, and mothers with +10K SKU count.
Established and oversaw operations of London Buying office
Managed and coached a team of 22.
Buying Director - Apparel and Footwear
BANANAMAMA
Moscow, Russia
Head of Merchandising - Womenswear and Kidswear (baby / kids / nursery hardliners)
ALLDERS DEPARTMENT STORES (UK)
Product Manager
TESCO, UK
Buyer
DEBENHAMS, UK
Buyer
NEXT, UK
Buyer
HOUSE OF FRASER, UK
Education
Bachelor - Fashion Design
Berkshire College of Art And Design
United Kingdom
Ordinary National Diploma (OND) - Fashion Design
York College of Art And Technology
United Kingdom
Foundation course in Art and Design -
Lancashire Polytechnic
United Kingdom
Skills
Change Agent
Brand Development
Margin improvement
Budget Development
Creative Direction
Viral trends understanding
Market trends knowledge
Sourcing & Production
Product Lifecycle Management
Data-driven decision-making
Coaching and mentorship
Teamwork and Collaboration
Timeline
Executive Vice President Merchandising
FRANCESCAS (USA)
03.2020 - 12.2023
Consulting
Self Employed
08.2019 - 02.2020
Vice President Merchandising
LOFT (USA)
09.2018 - 07.2019
Divisional Vice President Merchandising - Kidswear
SEARS HOLDING CORPORATION (USA) (Sears & Kmart)
08.2016 - 08.2018
Divisional Vice President Product Strategy Development and Sourcing