Victoria Tewis
Montauk
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server & Assistant Manager
Harvest Fort Pond
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Executive Assistant
J&P Pools Construction
05.2021 - 08.2023
- Executive Assistant to the President/CEO of a service and construction company in Montauk, NY. Responsibilities include handling any requests from the CEO (business or personal), managing employees, scheduling, emails, meetings, and office errands. Working directly with hundreds of customers and being the main point of contact for the company as well as allocating company finances, booking Construction projects and overseeing all moving parts for the company on a daily basis.
Event Coordinator
Whitney Business Organization
01.2018 - 04.2019
- Event coordinator for a large real estate coaching organization located in Florida. Responsibilities include scouting event spaces, meeting with hospitality executives, reviewing budgets for individual events, planning and securing the spaces, times/dates, food and beverage, and guest accommodations. The position also includes handling any miscellaneous tasks for events from start to finish.
Family Assistant
Private Family
01.2017 - 01.2019
- Family assistant to C-level professionals. Daily tasks included errands, creating and sharing schedules for the children, pick-ups, and drop-offs to school, extracurricular, and appointments. Responsibilities also included scheduling appointments for the home, family animals, and extended family members.
Education
University of West Florida
Pensacola, FloridaSkills
- Communication
- Organization
- Multitasking
- Time management
- Adaptability
- Project management
- Interpersonal skills
- Assertiveness
- Decision making
- Problem-solving
- Customer service
- Strong work ethic
Timeline
Server & Assistant Manager
Harvest Fort Pond
07.2021 - Current
Executive Assistant
J&P Pools Construction
05.2021 - 08.2023
Event Coordinator
Whitney Business Organization
01.2018 - 04.2019
Family Assistant
Private Family
01.2017 - 01.2019
University of West Florida
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