Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Thomas

Jackson,MS

Summary

I am goal-oriented and skilled in most areas needed for the work field. I am looking to further my career goals in a growing job setting. Job organization is what I specialize in. I am equipped to handle front desk operations, including answering calls, making appointments, taking messages, greeting guests and visitors, and most importantly representing myself and my job in a professional manner at all times.

Overview

4
4
years of professional experience

Work History

Billing Clerk

Capstone Logistics LLC.
Flowood, MS
05.2021 - 08.2023
  • Answered customer questions to maintain high satisfaction levels.
  • Assisted with other administrative tasks as assigned.
  • Prepared bills, invoices, and bank deposits as needed.
  • Processed invoices and payments accurately and promptly.
  • Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Home Health Aide

Home Instead
Clinton, MS
08.2020 - 04.2021
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped client with medication self-administration.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Documented care provided and submitted notes to supervisor.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .

Receptionist

Magnolia Senior Care
Jackson, MS
05.2019 - 04.2020
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Prepared welcome packages for new hires containing relevant paperwork and other important details.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Education

High School Diploma -

Forest Hill High School
Jackson, MS
05-2012

Skills

  • Communication
  • Interpersonal Skills
  • Decision-Making
  • Punctual and Reliable
  • Safety Compliance
  • Customer service
  • Critical thinking
  • Microsoft

Timeline

Billing Clerk

Capstone Logistics LLC.
05.2021 - 08.2023

Home Health Aide

Home Instead
08.2020 - 04.2021

Receptionist

Magnolia Senior Care
05.2019 - 04.2020

High School Diploma -

Forest Hill High School

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Victoria Thomas