Victoria Kelly Thomas
Grosse Pointe Woods,MI
Summary
Proficient at balancing high-quality lab testing and reporting with exceptional knowledge and passion for laboratory work. I completed my Laboratory Assistant Internship at Henry Ford St John Hospital. Specializing in CLIA & OSHA compliance and effective team collaboration, I consistently exceed quality expectations, leveraging my expertise in laboratory techniques and interpersonal communication to enhance operational efficiency and patient satisfaction.
Reliable and highly accurate lab assistant focused on quality completion of all lab procedures under tight deadlines. Works well under pressure.
Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Trader Joes
09.2020 - Current
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members for optimal customer experiences
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Ability to multitask
Lab Assistant Intern
Henry Ford St John Hospital
01.2025 - 02.2025
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Oversaw items in inventory and reordered before supplies diminished.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Assisted scientists by collecting and organizing laboratory data.
- Interpreted laboratory results to provide technical advice to scientists.
- Prepared samples for analysis by performing complex sample preparation tasks.
Medical Receptionist
DR Carmela Abbinsino
10.2019 - 02.2020
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with medical coding and billing tasks.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Associate of Science - Biology
Oakland Community College
Bloomfield Hills, MI05-2021
Skills
- Lab testing and reporting
- Safe specimen handling
- Sample checking
- Specimen handling protocols
- Laboratory diagnostic equipment
- Sterile processing
- HIPAA compliance
- Laboratory techniques
- Sample preparation
- Reagent preparation
- Specimen processing
- Test results interpretation
- Sample labeling
- Data entry
- Quality control procedures
Certification
Laboratory Assistant Certification-Macomb Community College.
Timeline
Lab Assistant Intern
Henry Ford St John Hospital
01.2025 - 02.2025
Crew Member
Trader Joes
09.2020 - Current
Medical Receptionist
DR Carmela Abbinsino
10.2019 - 02.2020
Laboratory Assistant Certification-Macomb Community College.
Associate of Science - Biology
Oakland Community College
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