Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Victoria Thomas

Azle

Summary

Dynamic Criminal Investigations Supervisor with a proven track record at Springtown Police Department, excelling in evidence collection and team mentorship. Expert in investigative procedures, I enhanced case resolutions through innovative techniques and fostered collaboration among agencies, significantly improving case documentation and team performance. Strong communicator dedicated to public safety and professional growth.

Overview

8
8
years of professional experience

Work History

Criminal Investigations Supervisor

Springtown Police Department
09.2021 - Current
  • Led debriefing sessions after major investigations to review successes and areas for improvement, enabling continuous refinement of investigative methods.
  • Balanced competing priorities effectively by managing caseloads strategically across the team's resources.
  • Coordinated multi-agency task forces to address serious criminal threats, enhancing cooperation between law enforcement agencies.
  • Maintained open communication channels with external partners such as prosecutors and judges, facilitating efficient case progression through the judicial system.
  • Evaluated team performance regularly to identify areas of improvement and provide constructive feedback for individual development.
  • Streamlined evidence processing procedures by introducing new technologies and refining existing protocols.
  • Strengthened case documentation by improving data management systems and enforcing report-writing standards among staff members.
  • Implemented innovative evidence collection techniques, leading to more accurate case resolutions.
  • Mentored junior investigators, providing guidance on best practices and promoting professional growth within the team.
  • Obtained and served search warrants related to ongoing cases.
  • Wrote detailed reports outlining case findings for internal files and legal purposes.

Police Officer

Hudson Oaks Police Department
07.2020 - 09.2021
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Apprehended offenders and conducted interviews and interrogations.

Dispatcher

Springtown Police Department
12.2017 - 07.2020
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of 4 fleet vehicles.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Maintained high levels of confidentiality and discretion with sensitive information.

Education

Springtown High School
Springtown, TX

Skills

  • Investigative procedures
  • Interrogation techniques
  • Evidence collection
  • Maintaining compliance
  • Chain of custody
  • Evidence control
  • Interviewing skills
  • Information gathering
  • Conducting investigations

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised a team of 15 staff members.
  • Achieved better report writing skills through effectively helping patrol officers write a more in depth, detail oriented report, leading to better prosecution outcomes.

Timeline

Criminal Investigations Supervisor

Springtown Police Department
09.2021 - Current

Police Officer

Hudson Oaks Police Department
07.2020 - 09.2021

Dispatcher

Springtown Police Department
12.2017 - 07.2020

Springtown High School

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