Victoria Thompson
Refugio,TX
Summary
Dependable Team Leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Team Leader
Dairy Queen Restaurant
Refugio, TX
09.2011 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
High School Diploma -
Refugio High School
Refugio, TX05-2014
Skills
- Cash Handling
- Shift Scheduling
- Quality Improvement
- Coaching
- Team Supervision
- Staff Training
- Giving Constructive Feedback
- Conflict Resolution
- Leadership
- Teamwork and Collaboration
- Problem-Solving
- Evaluating Employee Work
Timeline
Team Leader
Dairy Queen Restaurant
09.2011 - Current
High School Diploma -
Refugio High School
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