VICTORIA THOMPSON
Midland,USA
Summary
Demonstrated self-motivation and quick learning capabilities in various tasks. Championed attention to detail, ensuring all work was performed to high standards. Thrived in fast-paced environments, managing multiple tasks simultaneously. Fostered effective communication to address problems and meet deadlines. Advocated for others, prioritizing safety and well-being. Leveraged Microsoft Office Suite skills, typing at 80 wpm.
Overview
13
13
years of professional experience
Work History
Lead Bartender
Shy’s Sports Bar
Alexandria, LA
03.2026 - Current
- Assisted bartenders and bar staff during busy shifts.
- Guided new employees in drink preparation and customer service procedures.
- Crafted specialty cocktails while ensuring drink quality.
- Tracked inventory, placed supply orders, and minimized waste.
- Addressed customer concerns tactfully to enhance guest satisfaction.
- Oversaw opening and closing responsibilities while adhering to health and safety regulations.
- Boosted sales through effective upselling techniques and customer interaction.
Dispatcher
Pineville Police Department
Pineville, LA
07.2025 - 02.2026
- Handled emergency calls and dispatched appropriate resources, ensuring swift response time.
- Provided calm and reassuring assistance to callers in high-stress situations, maintaining composure.
- Utilized computer-aided dispatch system to accurately record and relay critical information.
- Collaborated with law enforcement, fire departments, and medical personnel to coordinate emergency response.
- Collaborated with multiple jurisdictions to track and apprehend suspects during multi-jurisdictional cases.
- Input subjects and objects into state wide and nation wide systems for missing, wanted, and stolen.
Police Officer
Georgetown Police Department
Georgetown, LA
03.2025 - 05.2025
- Patrolled assigned areas, Responded to emergency calls, and Maintained public order
- Investigated and reported criminal activity, including traffic stop violations, and incidents of violence.
- Responded to any calls, de-escalated situations and provided assistance to victims.
- Provided traffic control and security for major events, ensuring public safety and order.
- Building relationships with community members and participating in community events.
- Preparing detailed reports on incidents, investigations, and other related matters
Police Officer
Oakdale Police Department
Oakdale, LA
10.2024 - 03.2025
- Patrolled assigned areas, Responded to emergency calls, and Maintained public order
- Investigated and reported criminal activity, including traffic stop violations, and incidents of violence.
- Responded to any calls, de-escalated situations and provided assistance to victims.
- Provided traffic control and security for major events, ensuring public safety and order.
- Building relationships with community members and participating in community events.
- Preparing detailed reports on incidents, investigations, and other related matters
Dispatcher
Allen Parish Sheriff's Office
Oberlin, LA
10.2020 - 10.2024
- Handled emergency calls and dispatched appropriate resources, ensuring swift response time.
- Provided calm and reassuring assistance to callers in high-stress situations, maintaining composure.
- Utilized computer-aided dispatch system to accurately record and relay critical information.
- Collaborated with law enforcement, fire departments, and medical personnel to coordinate emergency response.
- Collaborated with multiple jurisdictions to track and apprehend suspects during multi-jurisdictional cases.
- Input subjects and objects into state wide and nation wide systems for missing, wanted, and stolen.
- SWAT Team member for Allen Parish Sheriffs Office.
Store Manager
Spencer’s Gifts
Alexandria, LA
09.2017 - 10.2018
- Assigned employees to specific duties to best meet the needs of the store.
- Completed profit and loss performance reports.
- Hired, trained and evaluated personnel in sales and marketing.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Trained and developed new associates on POS systems and key sales tactics.
- Monitored security and handled incidents in a calm and professional manner.
- Reported to the district manager regarding all store and staff issues.
- Scheduled and led weekly store meetings for all employees.
- Managed staff of 4 sales associates, 1 team leader and 1 assistant manager.
- Responded to customer concerns with friendly and knowledgeable service.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Set floor sets according to season and planogram sent by the corporate.
Assistant Store Manager
Spencer’s Gifts
Alexandria, LA
02.2017 - 09.2017
- Assigned employees to specific duties to best meet the needs of the store.
- Hired, trained and evaluated personnel in sales and marketing.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Trained new associates on the POS system and sale tactics
- Made weekly schedules and made sure it was with budget
- Set floor sets according to season and planograms sent by corporate
- Counted cash drawers and made bank deposits.
- Learned product knowledge to best help guests
Sales Associate
Spencer’s Gifts
Alexandria, LA
11.2016 - 02.2017
- Greeted customers and ascertained customers' needs.
- Answered questions regarding the store and its merchandise.
- Monitored entrances, exits and fitting rooms for signs of theft.
- Suggested accessories and complementary purchases.
- Reported incidents to management.
- Developed positive customer relationships through friendly greetings and excellent service.
- Worked collaboratively in a team environment.
- Helped customers with questions, problems and complaints in person and via telephone.
- Provided repeat customers with exceptional care and attention.
- Organized racks and shelves to maintain the visual appeal of the store.
- Prepared merchandise for the sales floor.
- Stocked shelves and supplies and organized displays.
Office Manager
Ready Decks of Alexandria
Alexandria, LA
05.2015 - 05.2016
- Recruited and hired qualified candidates for vacant and new positions
- Received, screened and routed incoming calls.
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
- Handled all incoming business and client requests for information.
- Took job orders from around Central Louisiana.
- Received credit applications for loans and submitted them for approval.
- I was responsible for maintaining the Alexandria store from open to close every business day.
- Met challenging quotas for productivity and accuracy of work.
- Prepared vendor invoices and processed incoming payments.
Waitress
Logan’s Roadhouse
Alexandria, LA
01.2013 - 04.2013
- Consistently kept kitchen areas clean and free of debris and water.
- Completed finishing touches such as garnishes on dishes before final delivery.
- Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
- Attended to new tables promptly to answer first questions and take drink orders
- Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Upheld standards of cleanliness, food handling and safety.
- Bused and reset tables and kept the dining room and work areas clean.
- Provided friendly and attentive service.
- Stocked and maintained cleanliness of stations.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
Education
Bachelor of Science - Criminal Justice
Louisiana State University of Alexandria
Alexandria, LA01-2019
High School Diploma - undefined
Georgetown High School
Georgetown, LA01-2012
Skills
Knowledgeable
Training and development
Excellent customer service skills
Strategic thinker
Detail-oriented
POS systems
Basic administrative knowledge
Up-selling techniques
People-oriented
Excellent communication skills
Computer literate
Consistently meets sales goals
Strong work ethic
Active listening skills
Personable
Natural leader
Timeline
Lead Bartender
Shy’s Sports Bar
03.2026 - Current
Dispatcher
Pineville Police Department
07.2025 - 02.2026
Police Officer
Georgetown Police Department
03.2025 - 05.2025
Police Officer
Oakdale Police Department
10.2024 - 03.2025
Dispatcher
Allen Parish Sheriff's Office
10.2020 - 10.2024
Store Manager
Spencer’s Gifts
09.2017 - 10.2018
Assistant Store Manager
Spencer’s Gifts
02.2017 - 09.2017
Sales Associate
Spencer’s Gifts
11.2016 - 02.2017
Office Manager
Ready Decks of Alexandria
05.2015 - 05.2016
Waitress
Logan’s Roadhouse
01.2013 - 04.2013
High School Diploma - undefined
Georgetown High School
Bachelor of Science - Criminal Justice
Louisiana State University of Alexandria