Victoria Tomlinson
Belleville
Summary
Experienced with mentoring new team members to ensure smooth transition and integration. Utilizes effective communication and interpersonal skills to foster supportive learning environment. Track record of enhancing team performance and promoting professional growth through structured guidance.
Professional educator with strong background in mentoring and training. Skilled in curriculum development, instructional strategies, and performance assessment. Known for fostering collaboration, adapting to evolving needs, and driving successful learning outcomes. Valued for leadership, problem-solving abilities, and effective communication.
Professional in educational mentorship with extensive experience in guiding and developing new team members. Known for fostering collaborative work environment and delivering reliable support. Committed to adaptability and achieving results through effective teamwork and clear communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Preceptor Medical Assistant
University of Michigan
02.2022 - 01.2025
- Collaborated with other preceptors and instructors to enhance student experience.
- Volunteered personal instruction and training to medical students through job shadowing and professional development.
- Promoted student growth by providing consistent feedback on assignments and assessments.
- Oversaw work of medical scribes, floats, student doctors, fellow preceptors, and externs to educate on proper procedures and how to prioritize care tasks.
- Incorporated diverse teaching methods to accommodate various learning styles, ensuring all students had equal opportunities for success.
- Continuously refined curriculum materials based on feedback from students, colleagues, administrators, and educational experts to ensure optimal effectiveness in content delivery.
- Assessed student performance regularly, adjusting teaching strategies as needed to ensure academic progress.
- Enhanced learning experience through the development of engaging and interactive presentations.
- Participated in professional development workshops, staying current with educational trends and research findings.
- Met with students one-on-one to design learning plans and discuss projects.
Lead Bartender
York Food & Drink
10.2021 - 01.2023
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Medical Assistant
University of Michigan
10.2019 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Server, Bartender
Tomukun Korean BBQ
03.2017 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Aventura
01.2016 - 02.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained exceptional knowledge of the history of tapas and other Spanish cuisine pairing with Spanish wine.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Arts - Teaching
Washtenaw Community College
Ann Arbor, MI02-2016
Associate of Science - Medicine
Washtenaw Community College
Ann Arbor, MI08-2024
No Degree - Certification For Nursing Assistant
Washtenaw Community College
Ann Arbor, MI04-2019
Skills
- Clinical supervision
- Safety measures
- Collaborative approach
- Learning programs
- Mentoring
- Role modeling
- Teaching strategies
- Direct patient care
- Clinical expertise
- Quality control
- Feedback delivery
- Patient safety
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Certification
- BLS, Red Cross - Every two years
Making a Difference Award
I have been awarded the "Making a Difference" award ten times from patients and fellow coworkers. I have been nominated employee of the month four times.
Timeline
Preceptor Medical Assistant
University of Michigan
02.2022 - 01.2025
Lead Bartender
York Food & Drink
10.2021 - 01.2023
Medical Assistant
University of Michigan
10.2019 - 04.2022
Server, Bartender
Tomukun Korean BBQ
03.2017 - 10.2019
Server
Aventura
01.2016 - 02.2017
Associate of Arts - Teaching
Washtenaw Community College
Associate of Science - Medicine
Washtenaw Community College
No Degree - Certification For Nursing Assistant
Washtenaw Community College
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