Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Torres

Davie,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Team Leader

Chick-fil-A
01.2020 - 09.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Assistant Manager

Main Spot
01.2023 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Associate of Arts - Business Administration And Management

Broward College
Davie
05.2023

Skills

  • Business Operations Certified
  • Customer Relationship Management
  • Staff Development
  • Training and Development
  • Microsoft Office Certified
  • Schedule Oversight
  • Conflict Resolution

Timeline

Assistant Manager

Main Spot
01.2023 - 07.2023

Team Leader

Chick-fil-A
01.2020 - 09.2022

Associate of Arts - Business Administration And Management

Broward College

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Victoria Torres