Summary
Overview
Work History
Education
Skills
Volunteer Work for Central Coast Rescue Mission
Work Availability
Work References
Timeline
AdministrativeAssistant

Victoria Torres

Santa Maria,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable, efficient, and a team player who knows her role and is teachable. I'm currently attending school p/t to secure my future and looking to be of service to a great organization while pursuing that goal. Willing to make myself available any day of the week all hours while scheduling school around fulltime employment.

Overview

4
4
years of professional experience

Work History

Cashier

Harbor Freight
06.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

5 Below
02.2021 - 12.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Front Desk Receptionist

Flying Flags Rv Park
01.2022 - Current
  • Greeted guests as first point of contact.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Dog Grooming Assistant

The Pup Stops Here
Santa Maria, CA
01.2020 - 07.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Completed or assisted in various forms of dog grooming of all breeds and sizes, including washing, cuts, nails.
  • Kept a clean and sanitized work environment.
  • Organized clients files.
  • Appointment setting.

Education

Human Services

Allan Hancock College
Santa Maria, CA
06.2026

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Team Collaboration
  • Office Organization
  • Work Prioritization
  • Appointment Scheduling

Volunteer Work for Central Coast Rescue Mission

I wanted to volunteer for a non profit organization that was helpful to my community. I helped the Outreach Coordinator with prepping meals to hand out as well as providing necessities such as hygiene kits, clothing, and information to help the homeless community in Santa Maria. My experience was both rewarding and raw as we took supplies to homeless encampments in the Santa Maria Riverbed and various other encampments around town. This work helped me with empathy, understanding, and most of all taught me a new understanding of humility and gratitude. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work References

June Henry Lompoc Ca. (805)757-7839

Retired Veteran/Retired English Professor former co-worker and friend.

Jason West San Luis Obispo (805)743-1566

Owner of Daisy Made Renovations Has put me to work for various projects to make extra money when i have availability.

Vincent Saucedo Santa Maria Ca. (805)356-5461

SB County Employee former Outreach Coordinator at Central Coast Rescue Mission

Timeline

Front Desk Receptionist

Flying Flags Rv Park
01.2022 - Current

Cashier

Harbor Freight
06.2021 - 12.2021

Cashier

5 Below
02.2021 - 12.2021

Dog Grooming Assistant

The Pup Stops Here
01.2020 - 07.2020

Human Services

Allan Hancock College

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Victoria Torres