Victoria Torres
Fort Worth,TX
Summary
Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at Octapharama Plasma. Expert in customer service and problem-solving, I significantly improved patient care and efficiency. Skilled in multitasking and teamwork, my contributions have consistently led to increased satisfaction and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
2nd Street USA
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Food and Beverage Attendent
Double Tree by Hilton
06.2023 - 01.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Phlebotomist
Octapharama Plasma
04.2022 - 04.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Scribe
City of Fort Worth
09.2022 - 02.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Education
High School Diploma -
Richardson High School
Richardson, TX11.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Certification
- PT - Phlebotomy Technician
Timeline
Sales Associate
2nd Street USA
02.2024 - Current
Food and Beverage Attendent
Double Tree by Hilton
06.2023 - 01.2024
Medical Scribe
City of Fort Worth
09.2022 - 02.2023
Phlebotomist
Octapharama Plasma
04.2022 - 04.2023
High School Diploma -
Richardson High School
- PT - Phlebotomy Technician
Similar Profiles
Austin BoothAustin Booth
Assistant Buyer at 2nd STREET USA,inc.Assistant Buyer at 2nd STREET USA,inc.
Enrique PalaciosEnrique Palacios
Senior Store Manager at 2ND STREET USASenior Store Manager at 2ND STREET USA
Sarah TamashiroSarah Tamashiro
Assistant Store Manager, Merchandiser, Stylist at 2nd STREET USAAssistant Store Manager, Merchandiser, Stylist at 2nd STREET USA