Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
BLOINDIES
Tejon St, Colorado Springs
10.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/ Bartender
Rib and Chop House
5935 Dublin Blvd Ste 190 Colorado Springs, CO 809
09.2023 - 10.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Server/Bartender
GUADALAJARA MEXICAN RESTAURANT
Falcon, CO
04.2022 - 09.2024
Provide knowledge to guest
Upsell
Answer any questions
Provide great service, stay attentive
Write down orders, put them in into a computer system
Make alcoholic drinks
Run food and expo
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server/Bartender
Pueblo Viejo Mexican Restaurant
Colorado Springs, CO
01.2021 - 03.2022
Fast paced, Food running, packaging to go orders, bartending/making drinks, serving guest with a positive manner