Victoria Tracht
Olympia
Summary
Compassionate Certified Nursing Assistant with a proven track record at Kokua Services, enhancing patient care quality through effective communication and safety measures. Skilled in electronic charting and patient relationship building, I excel in fostering trust and comfort, ensuring compliance with healthcare ethics while delivering exceptional support to patients and their families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Kokua Services
08.2022 - Current
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Assisted in rehabilitation activities, encouraging patient mobility and participation in therapeutic exercises.
- Maintained cleanliness of patient environments, ensuring compliance with health and safety regulations.
- Collaborated with healthcare team members to develop and implement individualized care plans.
- Trained new staff on best practices for patient care and operational protocols within facility.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Barista
Starbucks, Barista
07.2021 - 08.2021
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Provided exceptional customer service, fostering repeat patronage and satisfaction.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Vacation Rental Cleaner
Beautiful Vacation Condominium Rod and Melinda Devine
01.2019 - 12.2020
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Vacation Rental Cleaner
Russ and Mary Johnson’s Mountain High Bungalow
01.2018 - 12.2020
- Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe environment.
- Conducted regular inspections of facilities to identify maintenance needs and address issues promptly.
- Developed and implemented cleaning schedules to optimize workflow and resource allocation.
- Collaborated with management to enhance cleaning procedures, improving overall service quality.
- Used time management and efficient cleaning methods to meet deadlines.
Vacation Rental Cleaner
Large Central Oregon Retreat, Carrie and Rick Palmore
01.2018 - 12.2020
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Education
Massage Therapist License - Massage Therapy
Bodymechanics School of Myotherapy & Massage
2330 Mottman Rd SW, Olympia, WA 98512 11-2025
High School Diploma -
Capital Highschool
2707 Conger Ave NW, Olympia, WA 98502 06-2022
Skills
- Patient-focused care
- HIPAA compliance
- End-of-life care
- Transfer techniques
- Healthcare ethics
- Patient relationship building
- Reliable team player
- Alzheimer's and dementia care
- Safety precautions
- Electronic charting
- Compassionate caregiver
Certification
- CNA - Certified Nurse Assistant
- LMP - Licensed Massage Practitioner
Timeline
Certified Nursing Assistant
Kokua Services
08.2022 - Current
Barista
Starbucks, Barista
07.2021 - 08.2021
Vacation Rental Cleaner
Beautiful Vacation Condominium Rod and Melinda Devine
01.2019 - 12.2020
Vacation Rental Cleaner
Russ and Mary Johnson’s Mountain High Bungalow
01.2018 - 12.2020
Vacation Rental Cleaner
Large Central Oregon Retreat, Carrie and Rick Palmore
01.2018 - 12.2020
Massage Therapist License - Massage Therapy
Bodymechanics School of Myotherapy & Massage
High School Diploma -
Capital Highschool