Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Tricozzi

55 Philip St, Albany,NY

Summary

Seasoned administrative professional, well-versed in clerical functions developed over 10 years of related office experience seeks a new professional challenge.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Janitorial Cleaner

Green Facility Solution
06.2023 - Current


  • Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
  • Maintained a safe workspace by promptly addressing spills and hazards, preventing accidents.
  • Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.

Administrative Aide, Grade 13

NYS Department of Health
01.2016 - 06.2018
  • Company Overview: Oversaw purchase unit functions within Wadsworth Center's lab setting.
  • Served as purchasing secretary overseeing administrative tasks
  • Acted as the main Purchasing Liaison for all science labs and their equipment purchasing needs
  • Recorded transactions and expenditures to maintain updated financial records.
  • Initiated and tracked procurement orders.
  • Ensured purchase record compliance with NYS Finance Law.
  • Created digital forms utilized by entire Division staff.
  • Drafted emails, memos, and business letters for management.
  • Wadsworth Center- Biggs Laboratory- Administration / Purchase Unit

Information Technology Assistant, Grade 9

New York State Education Department (NYSED)
07.2015 - 01.2016


  • Handled diverse administrative duties for the ITS Division.
  • Conducted general office tasks ensuring smooth operations.
  • Acted as primary point of contact between department heads and executives.
  • Managed all arrangements related to conferences including lodging, flights, and local transportation.
  • Processed employee time sheets by submission to accounting for payroll.
  • Reviewed and shortlisted resumes.
  • Operated and maintained high-volume equipment to support department-wide output.
  • Created technical documents and user manuals.

Keyboard Specialist 1, Grade 6

NYS Department of Taxation & Finance
03.2009 - 07.2015
  • Company Overview: Income/Franchise Desk Audit Bureau
  • Provided secretarial and administrative support for Audit Group 3 and its 40 employees
  • Answered phones, distributed mail, typed letters, memos and meeting notes, maintained calendars, reserved conference rooms, coordinated and scheduled meetings and made travel arrangements
  • Ordered supplies and maintained inventory records, reported and resolved all maintenance issues with OGS
  • Drafted, edited, formatted and approved various documents for Tax Technicians, Managers and Department Executives, composed response letters for Executive signatures
  • Acted as the Confidential Secretary for the Audit Group Manager, addressing, updating and maintaining confidential records of both employee and taxpayer information in accordance with FOIL and its confidentiality requirements
  • Maintained performance evaluations for all employees working Audit Group 3, ensured that each was completed adequately and timely, maintained confidentiality of sensitive employee issues
  • Income/Franchise Desk Audit Bureau

Education

Paralegal Certificate - Paralegal Studies, Legal Research & Writing

Mildred Elley - School of Business & Technology
Albany, NY
09.2008

Bachelor of Arts - Criminal Justice, Law & Legal Studies

State University of New York At Albany
Albany, NY
05.2007

Criminal Justice & Law -

Northeastern University - School of Criminal Justice
Boston, MA
05.2003

Skills

  • Organized
  • Dependable
  • Timely
  • Exceptional English and grammar
  • Effective Communicator
  • Articulate writer
  • Proficient in Document Formatting
  • Experienced in Contract negotiation
  • Experienced in Contract writing
  • Experience as a Confidential Secretary
  • Maintains highly-sensitive information
  • Administrative experience
  • Great with people
  • Patient with customers
  • IT Competency, troubleshooting
  • Fixing hardware issues
  • Highly organized
  • Excellent multitasker

Certification

Notary Public Certification

Paralegal Certificate

Timeline

Janitorial Cleaner

Green Facility Solution
06.2023 - Current

Administrative Aide, Grade 13

NYS Department of Health
01.2016 - 06.2018

Information Technology Assistant, Grade 9

New York State Education Department (NYSED)
07.2015 - 01.2016

Keyboard Specialist 1, Grade 6

NYS Department of Taxation & Finance
03.2009 - 07.2015

Paralegal Certificate - Paralegal Studies, Legal Research & Writing

Mildred Elley - School of Business & Technology

Notary Public Certification

Paralegal Certificate

Bachelor of Arts - Criminal Justice, Law & Legal Studies

State University of New York At Albany

Criminal Justice & Law -

Northeastern University - School of Criminal Justice
Victoria Tricozzi