Victoria Tricozzi
55 Philip St, Albany,NY
Summary
Seasoned administrative professional, well-versed in clerical functions developed over 10 years of related office experience seeks a new professional challenge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Janitorial Cleaner
Green Facility Solution
06.2023 - Current
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Maintained a safe workspace by promptly addressing spills and hazards, preventing accidents.
- Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
Administrative Aide, Grade 13
NYS Department of Health
01.2016 - 06.2018
- Company Overview: Oversaw purchase unit functions within Wadsworth Center's lab setting.
- Served as purchasing secretary overseeing administrative tasks
- Acted as the main Purchasing Liaison for all science labs and their equipment purchasing needs
- Recorded transactions and expenditures to maintain updated financial records.
- Initiated and tracked procurement orders.
- Ensured purchase record compliance with NYS Finance Law.
- Created digital forms utilized by entire Division staff.
- Drafted emails, memos, and business letters for management.
- Wadsworth Center- Biggs Laboratory- Administration / Purchase Unit
Information Technology Assistant, Grade 9
New York State Education Department (NYSED)
07.2015 - 01.2016
- Handled diverse administrative duties for the ITS Division.
- Conducted general office tasks ensuring smooth operations.
- Acted as primary point of contact between department heads and executives.
- Managed all arrangements related to conferences including lodging, flights, and local transportation.
- Processed employee time sheets by submission to accounting for payroll.
- Reviewed and shortlisted resumes.
- Operated and maintained high-volume equipment to support department-wide output.
- Created technical documents and user manuals.
Keyboard Specialist 1, Grade 6
NYS Department of Taxation & Finance
03.2009 - 07.2015
- Company Overview: Income/Franchise Desk Audit Bureau
- Provided secretarial and administrative support for Audit Group 3 and its 40 employees
- Answered phones, distributed mail, typed letters, memos and meeting notes, maintained calendars, reserved conference rooms, coordinated and scheduled meetings and made travel arrangements
- Ordered supplies and maintained inventory records, reported and resolved all maintenance issues with OGS
- Drafted, edited, formatted and approved various documents for Tax Technicians, Managers and Department Executives, composed response letters for Executive signatures
- Acted as the Confidential Secretary for the Audit Group Manager, addressing, updating and maintaining confidential records of both employee and taxpayer information in accordance with FOIL and its confidentiality requirements
- Maintained performance evaluations for all employees working Audit Group 3, ensured that each was completed adequately and timely, maintained confidentiality of sensitive employee issues
- Income/Franchise Desk Audit Bureau
Education
Paralegal Certificate - Paralegal Studies, Legal Research & Writing
Mildred Elley - School of Business & Technology
Albany, NY09.2008
Bachelor of Arts - Criminal Justice, Law & Legal Studies
State University of New York At Albany
Albany, NY05.2007
Criminal Justice & Law -
Northeastern University - School of Criminal Justice
Boston, MA05.2003
Skills
- Organized
- Dependable
- Timely
- Exceptional English and grammar
- Effective Communicator
- Articulate writer
- Proficient in Document Formatting
- Experienced in Contract negotiation
- Experienced in Contract writing
- Experience as a Confidential Secretary
- Maintains highly-sensitive information
- Administrative experience
- Great with people
- Patient with customers
- IT Competency, troubleshooting
- Fixing hardware issues
- Highly organized
- Excellent multitasker
Certification
Notary Public Certification
Paralegal Certificate
Timeline
Janitorial Cleaner
Green Facility Solution
06.2023 - Current
Administrative Aide, Grade 13
NYS Department of Health
01.2016 - 06.2018
Information Technology Assistant, Grade 9
New York State Education Department (NYSED)
07.2015 - 01.2016
Keyboard Specialist 1, Grade 6
NYS Department of Taxation & Finance
03.2009 - 07.2015
Paralegal Certificate - Paralegal Studies, Legal Research & Writing
Mildred Elley - School of Business & Technology
Bachelor of Arts - Criminal Justice, Law & Legal Studies
State University of New York At Albany
Criminal Justice & Law -
Northeastern University - School of Criminal Justice
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