Hi, I’m
Victoria Trinidad
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. I was previously an Equipment Operator with 7 years of experience operating front end loaders and forklifts. I have 3 years experience with my Class A CDL operating tandems and crash trucks for the Pennsylvania Turnpike Commission. I efficiently loaded and moved soil, barriers, concrete, equipment and materials while taking action to avoid potential hazards and obstructions. Very skilled & dependable hardworking team leader and collaborator with 3 years of construction industry experience. I am also a seasoned warehouse worker with 2 1/2 years of experience specializing warehouse work. Past employers would describe me as a detail oriented worker well-known for promoting positive environments for learners. Working as a Shift Supervisor while with the Commission has given me the opportunity to be an expert in various subjects and multiple teaching methods. Im an attentive/ hands on leader with years of comprehensive experience overseeing and monitoring team members throughout assigned shift.
Overview
9
years of professional experience
1
Certification
Work History
Eastern LLCWhitehall , PA
Aerial Manager
04.2023 - Current
Job overview
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Reviewed contracts before signing them on behalf of the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Recruited and hired qualified candidates to fill open positions.
- Minimized staff turnover through appropriate selection, orientation and training.
Eastern LLCWhiteHall, PA
Site Manager
11.2022 - 03.2023
Job overview
- Monitored worksite personnel to maintain high levels of quality and performance.
- Maintained daily communication with subcontractors and inspectors to drive forward progress of project.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Retained records of supplies and tools used and tasks performed for each project.
- Interviewed and hired qualified candidates to fill open staff positions.
- Modified plans in response to delays, bad weather or construction site emergencies.
- Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
- Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Supervised removal of snow and ice from outdoor areas, building entrances, exits and parking lots.
FreshpetBethlehem, PA
Production Operator
06.2022 - 10.2022
Job overview
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Inspected and repaired products to meet project expectations.
- Recognized defective material and reported issues to management.
- Troubleshot issues with machines and made repairs.
- Improved efficiency and productivity by eliminating waste and production constraints.
- Attended regular training sessions to increase machine operating skills.
- Assisted assessment of finalized product development to maintain QC standards.
- Weighed and mixed ingredients according to project specifications.
- Reviewed job specifications to properly set up machines.
Pennsylvania Turnpike CommissionHarrisburg, PA
Equipment Operator & Supervisor
08.2020 - 04.2022
Job overview
- Checked equipment for defects before and after shift and submitted report indicating equipment condition
- Used equipment to complete jobs quickly and correctly
- Kept equipment fueled and ready for immediate use to support scheduling demands
- Inspected and repaired equipment to maintain durability and optimal performance
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues
- Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents
- Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building
- Removed tools and machinery from job site to secure at end of shift
- Maintained clean driving record to drive construction vehicles to and from work site
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents
- Promoted company's strict safety protocols for operation of machinery to reduce accidents and injuries
- Transported materials around construction sites to work locations
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached staff members to develop long-term career goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Supervised overnight team functions and services
Pennsylvania TurnpikeHarrisburg, PA
Toll Collector
05.2019 - 05.2020
Job overview
- Processed toll payments and issued accurate receipts to motorists
- Monitored and classified vehicles passing through toll lanes to comply with company procedures
- Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift
- Greeted customers promptly and responded to questions
- Maintained work area and kept cash drawer organized
- Counted and balanced cashier drawers
- Complied with cash handling procedures to meet regional cashier variance policy
- Welcomed customers, offering assistance to help find store items
- Processed customer payments quickly and returned exact change and receipts
- Managed cashier shifts and breaks
- Answered phone calls to assist customers with questions and orders
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy
Cracker Barrel RestaurantHamburg, PA
Server
03.2019 - 04.2019
Job overview
- Greeted customers, answered questions and recommended specials to increase profits
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Prepared salads, appetizers and garnishes to assist kitchen staff
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Provided exceptional service to high volume of daily customers
- Cleared table and bussed dishes to allow for quick setups
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Set up dining room to meet hospitality and service standards
- Resolved customer concerns with friendly and knowledgeable service
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
US Cold StorageQuakertown, PA
Shipping and Receiving Associate
02.2019 - 04.2019
Job overview
- Checked customer orders, labeling and documentation prior to shipment to avoid delays
- Produced reports on shipments, team performance and financial numbers
- Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs
- Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements
- Tracked and documented incoming deliveries and current stock via computerized warehouse management systems
- Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs
- Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image
- Investigated inventory discrepancies to maintain recordkeeping validity
Hersh'sEmmaus, PA
Snow Shoveler
01.2019 - 03.2019
Job overview
- Followed customer instructions about placement of items and special considerations for handling
- Working independently or as a team member under the direct supervision of the Landscape Foreman
- Responsible for the de-icing and clearing of snow from walks, driveways and parking lots for various residential and commercial properties
- Providing excellent customer service, and exhibits pride and quality workmanship
RemcoAllentown, PA
Purchasing Agent
01.2019 - 02.2019
Job overview
- Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors
- Worked with shipment companies to manage distribution
- Connected with store managers and product suppliers to orchestrate efficient inventory movements
- Designed pricing models for quotations
- Estimated materials from blueprints supplied by customers and contractors
- Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from the requisitioning department
- Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders. Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers
Lineage Logistics - ColdAllentown, PA
Shipping and Receiving Associate Trainer
12.2017 - 01.2019
Job overview
- Checked customer orders, labeling and documentation prior to shipment to avoid delays
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
- Obtained required documentation to process shipments and support movement
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages
- Maintained work areas and kept organized
- Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle
- Organized storage areas to maximize movement and minimize labor
- Received deliveries, scanned packages and updated orders in internal database
Hitcho LandscapingBethlehem, PA
Landscaping Worker
06.2018 - 09.2018
Job overview
- Improved yard landscaping by addressing grass, trees, bushes and weeds.
- Planted flowers, bushes, shrubs, trees and grass.
- Trimmed around trees and bushes.
- Applied pesticides and fertilizers to grounds and lawns to control pests, kill weeds and prevent disease.
- Operated landscaping equipment to maintain grounds and remove trees.
- Used shears, pruners and chainsaws to prune hedges, trees and shrubs.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Arranged shrubs and flowers to create landscape effects.
- Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
- Answered customer questions regarding care and general knowledge of landscape.
Culinary ServicesTrexlertown, PA
Dietary Aide
09.2016 - 08.2017
Job overview
- Served specific meals to patients with special dietary needs.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Set tables before patients arrived to maintain meal plan productivity.
- Cleaned and maintained dining room during and after each meal service.
- Reported and documented resident changes in consumption or behaviors.
- Stocked food and other supplies for main kitchen and units.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Delivered snacks to nurse station for distribution to specific residents.
Genesis HealthCareMacungie, PA
Dietary Aide
06.2015 - 08.2016
Job overview
- Reported and documented resident changes in consumption or behaviors.
- Cleaned and maintained dining room during and after each meal service.
- Set tables before patients arrived to maintain meal plan productivity.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Served specific meals to patients with special dietary needs.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Stocked food and other supplies for main kitchen and units.
- Delivered snacks to nurse station for distribution to specific residents.
- Conducted nutritional assessments of individuals and examined dietary histories to plan nutritional programs.
- Offered alternative menu choices to meet diet prescription guidelines while enabling clients to receive optimal food preferences.
Education
Berks Career And Technolgy CenterLeesport, PA
Class A CMV License from Technology Education
07.2020
Emmaus High SchoolEmmaus, PA
High School Diploma
06.2017
Lehigh Carbon Community CollegeSchnecksville, PA
Some College (No Degree) from Liberal Arts And General Studies
Skills
- Inspection and Quality Control
- Organization and Prioritization
- Verbal and Written Communication
- Heavy Lifting
- Calm Under Pressure
- Management Expertise
- Warehousing Operations
- Experience in Leadership
- Attention to Detail
- Critical Thinking
- Safety Monitoring
- Decision Making
- Team Communication
- Problem Solving
- Construction Quality Standards
- Worksite Maintenance
- Team Development
- CDL License
- Friendly, Positive Attitude
- Organizational Skills
- Payroll experience
Certification
- National Traffic Incident Management Responder Training 2021
- Licensed-Class A Commercial Motor Vehicle Driver
- Achieved License Endorsements : Tanker
Timeline
Aerial Manager
Eastern LLC
04.2023 - Current
Site Manager
Eastern LLC
11.2022 - 03.2023
Production Operator
Freshpet
06.2022 - 10.2022
Equipment Operator & Supervisor
Pennsylvania Turnpike Commission
08.2020 - 04.2022
Toll Collector
Pennsylvania Turnpike
05.2019 - 05.2020
Server
Cracker Barrel Restaurant
03.2019 - 04.2019
Shipping and Receiving Associate
US Cold Storage
02.2019 - 04.2019
Snow Shoveler
Hersh's
01.2019 - 03.2019
Purchasing Agent
Remco
01.2019 - 02.2019
Landscaping Worker
Hitcho Landscaping
06.2018 - 09.2018
Shipping and Receiving Associate Trainer
Lineage Logistics - Cold
12.2017 - 01.2019
Dietary Aide
Culinary Services
09.2016 - 08.2017
Dietary Aide
Genesis HealthCare
06.2015 - 08.2016
Berks Career And Technolgy Center
Class A CMV License from Technology Education
Emmaus High School
High School Diploma
Lehigh Carbon Community College
Some College (No Degree) from Liberal Arts And General Studies
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