Victoria Troiano
Great Barrington,MA
Summary
Dedicated Social Worker offering experience in crisis intervention expertise. Offering comprehensive background in social services and management, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
4
4
years of professional experience
Work History
Family Support Worker
Clinical And Support Options
07.2023 - Current
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
- Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
- Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
- Reported child abuse in accordance with legal standards of mandatory reporters.
General Manager (Head Innkeeper)
Garden Gables Inn
01.2022 - 04.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
Direct Support Professional
ProAbility
09.2020 - 12.2021
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
Bachelor of Science - Psychology
Rhode Island College
Providence, RI12.2021
Skills
- Behavioral support
- Professional boundaries
- Self-awareness
- Child abuse and neglect dynamics
- Community Resources
- Client Advocacy
- Care plan intervention
- Multicultural Sensitivity
- Crisis Intervention
- Family Dynamics
Timeline
Family Support Worker
Clinical And Support Options
07.2023 - Current
General Manager (Head Innkeeper)
Garden Gables Inn
01.2022 - 04.2023
Direct Support Professional
ProAbility
09.2020 - 12.2021
Bachelor of Science - Psychology
Rhode Island College
Similar Profiles
Ella AlstonElla Alston
Case Manager at Clinical and Support OptionsCase Manager at Clinical and Support Options
Donnie RushingDonnie Rushing
Relief Intake Staff at Clinical & Support OptionsRelief Intake Staff at Clinical & Support Options
Kristi StewartKristi Stewart
Program Director - Neuroscience at Clinical Care OptionsProgram Director - Neuroscience at Clinical Care Options