Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Victoria Uscanga

Milwaukee,WI

Summary

Over 15 years of Public Saftey with expertise in positive engagement with Milwaukee's diverse community, excelling in great communication skills, understanding and maintaining a high level of training. Bilingual and problem solving in situations that are fast pace while multitasking. Fast in emergency response and critical thinking, Proven ability to maintain safety and order while using de-escalation strategies when required. Proficient in incident reporting and effective collaboration with local law enforcement. Reliable, punctual and giving my all into every job and task assigned. Ability to work long hours while staying alert and team oriented.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Armed Public Safety Officer

Umos Inc. United Migrant Opportunity Services
Milwaukee, WI
01.2011 - 09.2018
  • Verified identification cards from visitors entering restricted areas.
  • Attended training sessions related to public safety issues along side The Department of Homeland Security, the FBI and local police departments.
  • Responded quickly to alarms, calls for assistance, emergencies or reports of suspicious persons and activities.
  • Operated patrol vehicles and conducted foot patrols in parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
  • Operated surveillance cameras and exported footage as requested by management and the local police department.
  • Great communication skills and customer service with a diverse community, assisting in inquiries, including translation and direction.
  • Conducted manual and X-ray searches with metal detectors, including bag and individual searches as well as the confiscation of contraband.

Armed Public Safety Officer - Alarm Response

Wisconsin Security Solutions
Milwaukee, WI
01.2004 - 11.2011
  • Maintained UpToDate certifications and training to continue and excel in Public Safety.
  • Communicated effectively via radio transmissions with other officers while patrolling assigned area. Reporting and relaying information to local police and emergency departments when needed.
  • Maintained detailed records of all incidents reported including times, locations and descriptions of any incidents.
  • Inspected buildings and grounds to detect signs of intrusion or vandalism.
  • Assisted in maintaining order, emergency assistance and crowed control at public events along side Milwaukee Police Department, Milwaukee Fire Department and local first responders.
  • Transporting individuals to the Milwaukee Mental Health Complex and observing them to prevent self-harm or harm to others.

Education

Associate of Science - Barbering And Cosmotology

Milwaukee Area Technical College
Milwaukee, WI
06-2005

High School Diploma -

Job Corps Blackwell
Milwaukee
09-2003

Some College (No Degree) - Criminal Justice

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Surveillance operation
  • Incident reporting
  • Emergency response
  • Patrol procedures
  • Safety inspections
  • Customer service
  • De-escalation strategies
  • Report preparation
  • Bilingual communication
  • Tactical Response

Affiliations

  • Involved with organizing and volunteering services in community events, providing supplies for children events and local festivals in Milwaukee.
  • Helping Milwaukee families raise funding for victims of crimes, unexpected funerals or house fires with cooking, providing hair services and donating to the cause.
  • Learning EMT and Paramedic Curriculum on my time off.

Accomplishments

  • Maintained a 5 Star rating as a Braiding Business Owner with over 10 years experience including great customer service - Square App
  • Organizing Back-to-School events for children in the Milwaukee Area
  • Receiving Recognition in the Community for Volunteering in the ST. Vincent DePaul Meal Program

Certification

  • Public Safety Officers Advance Course Certification
  • Certified in PATH (handcuffs), OCAT (pepper spray), and PPBT (expandable baton, Defense Tactic and Firearm
  • Business Management Certification
  • Driver License

Languages

Spanish
Native/ Bilingual
Italian
Limited
Sign Language
Limited

References

References available upon request.

Timeline

Armed Public Safety Officer

Umos Inc. United Migrant Opportunity Services
01.2011 - 09.2018

Armed Public Safety Officer - Alarm Response

Wisconsin Security Solutions
01.2004 - 11.2011

Associate of Science - Barbering And Cosmotology

Milwaukee Area Technical College

High School Diploma -

Job Corps Blackwell

Some College (No Degree) - Criminal Justice

Milwaukee Area Technical College
Victoria Uscanga
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