VICTORIA VALDERRAMA
Marietta,GA
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
8
8
years of professional experience
Work History
Real Estate Agent
Keller Williams Realty Ny
Williamsville, NY
01.2018 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Customer Support Agent
United Healthcare
05.2017 - 03.2020
- Resolve customer inquiries both telephonically and by email detailed
- Ability to have empathy
- Research required information using available resources
- Manage and resolve customer complaints efficiently and professionally
- Provide customers with product descriptions
customer service
Aetna
10.2015 - 01.2017
- Provide responsive and professional, to providers regarding status of medical and dental claims
- Extensively negotiated medical management investigations involving multiple insurance providers
- Prepared and delivered denial and acceptance correspondence to policyholders.
Education
Dental School of Atlanta
Kennesaw, GAHigh School Diploma -
Cheektowaga High School
Cheektowaga, NY06.2013
Skills
- 4 Handed Dentistry
- Eaglesoft
- Impressions
- Radiographs
- OSHA
- (IN TRAINING)
REFERENCES
Avaliable Upon Request
Timeline
Real Estate Agent
Keller Williams Realty Ny
01.2018 - Current
Customer Support Agent
United Healthcare
05.2017 - 03.2020
customer service
Aetna
10.2015 - 01.2017
Dental School of Atlanta
High School Diploma -
Cheektowaga High School