Victoria Valeeva
Brooklyn,NY
Summary
Detail-oriented individual with over 15 years of experience in administrative roles, specializing in record keeping, office support, and report coordination. Proficient in MS Office, PowerPoint, and Google applications, I possess excellent administrative skills and the ability to prioritize tasks effectively.
As a hardworking employee, I excel in customer service, multitasking, and time management, and I am dedicated to providing every customer with a positive and memorable experience. I am seeking an administrative position where I can contribute my expertise.
Overview
25
25
years of professional experience
Work History
Administrative Assistant II
Catholic Charities Brooklyn and Queens
New York, NY
07.2023 - Current
- Perform clerical functions at the Older Adult center, including data entry, filing, answering phones and
distributing mail - Establish and maintain files and records according to agency and funding source regulations including
staff time sheets - Maintain accurate ledgers according to agency regulations on expenses and contributions for the
programs - Assist Program Director with the development, printing and distribution of program flyers and
newsletters - Assist program manager to develop monthly activity calendar.
- Handle billing matters by processing check requests, interact with vendors and maintain petty cash
- Prepare and submit all financial and statistical reports required
- Submit fiscal requests for multiple sites as assigned into NetSuite fiscal database
- Monitor the submission of fiscal requests into NetSuite (purchase orders and check requests) in a timely manner.
- Oversee communication in NetSuite for assigned locations
- Provide information to NetSuite users (preparers and approvers) for assigned sites to coordinate communication
as a full licensed user for the system - Assists with assigned programs submission to process POs and check requests.
- Count, record and deposit participant contributions
- Monitor expenses and alert Program Director to issues
- Assist in coverage of other Senior Services Programs as needed – including but not limited to physical
location change or phone coverage from regular scheduled program site. - Provides Support functions for or at other Senior Services Programs as needed at the discretion of
Management - Assist the Data Manager of the center to ensure all data is obtained in a timely and required manner and
entered into database correctly - Assist with satisfaction surveys’ analysis and participate in addressing seniors’ concerns to ensure the
highest levels of customer satisfaction - Participate in staff meetings, incident reviews, grievance reviews and case reviews as needed
- Assist with supervision of volunteers and student interns
- Convey and participate in team-oriented work
- Attend any required training, workshops or conferences
- Participate in quality improvement initiatives as appropriate
- Participate in team program planning, staff meetings, utilization review and group services.
- Meet with Supervisor on a weekly basis to review and discuss care plans, service units and the follow up
on cases - Performs other duties as assigned.
Administrative Assistant
Catholic Charities Brooklyn and Queens
New York, NY
10.2022 - Current
- Perform clerical functions at the Older Adult center, including data entry, filing, answering phones and
distributing mail - Establish and maintain files and records according to agency and funding source regulations including
staff time sheets - Maintain accurate ledgers according to agency regulations on expenses and contributions for the
programs - Handle billing matters by processing check requests, interact with vendors and maintain petty cash
- Prepare and submit all financial and statistical reports required
- Count, record and deposit participant contributions
- Monitor expenses and alert Program Director to issues
- Attend all meetings relevant to fiscal matters and assigned by Program Manager
- Order program supplies as needed
- Perform other duties as asigned
Event Coordinator
Self-employeed
Brooklyn, NY
01.2019 - Current
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Oversaw event logistics, venue scheduling and accommodations.
- Maintained close communication with clients to mitigate service issues.
- Selected décor and event materials fitting clients' requests and vision.
Senior Sales Account Manager
InScent LLC
Moscow, Russia
10.2011 - 12.2018
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Boosted monthly sales and exceeded lead conversion and sales goals.
- Leveraged rapport with key retail account leadership to up-sell vendor partnerships.
- Streamlined new market entry processes by developing and implementing forecast order system.
- Supported all sales team members to drive growth and development.
- Provided information on company promotions and special sales to customers.
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
- Developed and implemented new sales strategies to update product lines.
- Maintained professional network of potential clients and business opportunities.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
- Completed order forms and collected payments to keep customer accounts current.
- Consulted with customers to gain feedback and address concerns with products or services.
- Liaised with clients and product development team to recommend product improvements.
- Tracked time, calls and results, and submitted reports.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Key Account Sales Manager
Hexagone LLC
Moscow, Russia
01.2007 - 10.2011
- Maximized retailer sales of perfume, skin care and cosmetic products through experience marketing, providing exceptional customer service.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Developed positive rapport with different clients to increase loyalty and satisfaction.
- Communicated with retailers to provide information on promotions and sales.
- Contacted each retailer within assigned call list on regular call cycle to discuss needs, resolve issues and introduce new products.
- Increased perfume, skin care and cosmetic products sales through targeted marketing campaigns.
- Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management.
- Liaised with assigned retailers to evaluate order status and frequency.
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Provided information about new and existing promotions to retailers.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Produced sales documents, finalized deals and filed records.
- Developed and circulated key account sales plans for key distributors and partners to meet targets for sales and market presence.
- Delivered accurate customer financial forecasting in accordance with key account sales plan.
- Grew and evolved existing customers and generated new business opportunities through strategic selling, influencing and skillful negotiation.
Sales Manager
World of Aromas LLC
Moscow, Russia
04.2003 - 01.2007
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
- Provided information on company promotions and special sales to customers.
- Streamlined new market entry processes by developing and implementing forecast order system.
- Maintained professional network of potential clients and business opportunities.
- Liaised between cross-functional groups involved in production, design and delivery of products.
- Leveraged rapport with key retail account leadership to up-sell vendor partnerships.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Retail Salesperson
World of Aromas LLC
Moscow, Russia
01.2001 - 04.2003
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Executive Assistant
Department of the Treasury for the city of Kazan
Kazan, Russia
08.2000 - 12.2000
- Obtained signatures for important financial and legal documents.
- Opened, read and wrote answers to routine letters and correspondence for executives.
- Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Set up meeting and event logistics for senior management and updated calendars.
Education
Certificate of Achievment - Food Service
Food Safety Online Course And Exam
Chicago, IL03.2020
Master in Marketing - Marketing
Moscow Academy of Entrepreneurship
Moscow07.2007
Skills
- Fluent in Russian
- Flexible
- Appointment setting
- Customer service-oriented
- Professional and mature
- Excel spreadsheets
- Meeting planning
- Social media knowledge
- Strong problem solver
- Administrative support specialist
- Mail management
- Time management
- Selling event products and services
- Timeline Planning and Management
- Check processing
- Microsoft
- Business writing
- Administrative duties
Languages
English
Professional
Russian
Native/ Bilingual
Timeline
Administrative Assistant II
Catholic Charities Brooklyn and Queens
07.2023 - Current
Administrative Assistant
Catholic Charities Brooklyn and Queens
10.2022 - Current
Event Coordinator
Self-employeed
01.2019 - Current
Senior Sales Account Manager
InScent LLC
10.2011 - 12.2018
Key Account Sales Manager
Hexagone LLC
01.2007 - 10.2011
Sales Manager
World of Aromas LLC
04.2003 - 01.2007
Retail Salesperson
World of Aromas LLC
01.2001 - 04.2003
Executive Assistant
Department of the Treasury for the city of Kazan
08.2000 - 12.2000
Certificate of Achievment - Food Service
Food Safety Online Course And Exam
Master in Marketing - Marketing
Moscow Academy of Entrepreneurship
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