Summary
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Victoria Valenzuela

Colorado Springs,CO

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Efficient Restaurant Hostess known for high productivity and task completion. Possess specialized skills in customer service, reservation management, and dining area organization. Excel in communication, multitasking, and problem-solving to enhance guest experience and operational flow.

Work History

Restaurant Hostess

Back East Bar & Grill
Colorado Springs, CO
08.2024 - Current
  • Informed patrons of establishment specials and promotions.
  • Spoke with patrons to drive satisfaction with food and service.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Took reservations from patrons by phone or online.

Education

High School Diploma -

Portales Highschool
Portales, NM
05-2024

Skills

  • Assertiveness
  • Reservation coordination
  • Memory retention
  • Customer service
  • Friendly demeanor
  • Handling complaints
  • Floor plan organization
  • Conflict resolution
  • Customer flow management
  • Cleanliness and hygiene
  • Service prioritization
  • Strong multitasking
  • Social perceptiveness
  • Team collaboration

Affiliations

  • Previously participated in cheerleading and FFA all while working part-time so i am able to balance home and work life

References

References available upon request.

Timeline

Restaurant Hostess

Back East Bar & Grill
08.2024 - Current

High School Diploma -

Portales Highschool
Victoria Valenzuela