Victoria vanderpool
Spokane Valley,WA
Summary
Resourceful student in the Beauty industry, known for high productivity and efficiency in task completion. Possess strong communication, conflict resolution, and customer service skills. Excels in creative ideas/inspo, scheduling, and performance management. Use effective communication both verbal and written, empathy to navigate challenging situations and enhance team performance.
Overview
6
6
years of professional experience
Work History
Barista
SSP America
Spokane , Wa
08.2025 - 03.2026
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
Cosmetology Student
Mary Jo Mcnutt
Spokane, WA, Washington
10.2023 - Current
- Communicated effectively with colleagues regarding product recommendations and client needs.
- Analyzed scalp conditions such as dandruff or dryness before recommending treatment plans.
- Performed hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Applied makeup to other students, effectively highlighting cheekbones, and eyes.
- Utilized customer service skills to build relationships with clients.
Cashier Assistant
Mike Vanderpool
Spokane, Washington
01.2020 - Current
- Collaborated with team members to meet sales targets and improve customer satisfaction.
- Welcomed customers, offering assistance to help find store items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing.
- Built and maintained productive relationships with employees.
Cleaner
Kirsty Burns
Spokane, Washington
03.2023 - 03.2024
- Dusted furniture, machines or equipment.
- Emptied trash cans and replaced liners as needed.
- Stripped, sealed and polished floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Sanitized frequented areas and equipment using approved supplies.
Education
High School Diploma -
NewTech Skills Center
Spokane, WA05-2023
Skills
- Brand awareness
- Strong organization
- Client relationship building
- Industry trends
- Cleanliness and sanitation
- Commitment to quality and service
- Problem-solving skills
- Excellent organizational and multitasking abilities
- Remains calm under pressure, can handle fast paste environment
Timeline
Barista
SSP America
08.2025 - 03.2026
Cosmetology Student
Mary Jo Mcnutt
10.2023 - Current
Cleaner
Kirsty Burns
03.2023 - 03.2024
Cashier Assistant
Mike Vanderpool
01.2020 - Current
High School Diploma -
NewTech Skills Center