-Personable administrative professional dedicated to cultivating positive client, staff and management connections.
-Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
-Expertise in resource allocation and schedule management.
-Highly-motivated employee with desire to take on new challenges.
Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Western Dairy Transport
Shallowater, TX
06.2021 - Current
Maintained employee records and updated information in the payroll system.
Provided technical support to internal staff members regarding all aspects of the payroll process.
Reconciled invoices and vendor statements, researched issues and corrected discrepancies.
Managed open enrollment processes by providing guidance on available benefits and answering questions from employees regarding their options.
Coordinated annual renewals for all group medical, dental, vision, life insurance policies as well as other voluntary programs such as flexible spending accounts.
Ensured compliance with HIPAA privacy regulations when handling confidential information related to employee benefits programs.
Provided support for workers compensation claims administration process including filing required documents with state agencies and tracking claim status updates.
Responded promptly to inquiries from employees regarding their benefits coverage or eligibility status.
Participated in meetings between senior management team members and external vendors regarding proposed changes or enhancements to existing benefit programs.
Investigated accidents and incidents to determine root causes and develop corrective action plans.
Maintained accurate records of all health and safety related documents such as accident investigation reports, hazard assessments.
Educated employees on proper use of Personal Protective Equipment.
Conducted safety training or education programs to demonstrate use of safety equipment.
Processed new hire paperwork and conducted onboarding orientations.
Organized company events such as team building activities or holiday parties.
Managed benefits programs such as health insurance plans, retirement accounts.
Answered employee questions regarding health benefits and 401k options.
Created purchase orders based on customer requirements and specifications.
Coordinated with vendors to track shipment progress of purchased items.
Maintained accurate records of inventory transactions, including purchases, sales and adjustments.
Monitored stock levels and reordered items as needed to maintain optimal inventory levels.
Identified cost savings opportunities through improved inventory management practices.
Created detailed spreadsheets tracking all aspects of inventory management activities.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Provided leadership during times of organizational change or crisis situations.
Entered time and attendance logs in preparation for payroll.
Conducted all NON DOT & DOT drug and alcohol screens.
Generated and corrected errors in company reports.
Accounting Associate
Navistar Accounting Center
Knoxville, TN
10.2014 - 10.2016
Reviewed and verified the accuracy of journal entries and accounting classifications assigned to various records.
Checked postings and documents for correctness, accuracy and proper coding.
Accessed financial information to answer questions and gather details about specific accounts.
Matched orders with invoices and recorded required information.
Reviewed expense reports and other supporting documents for accuracy, completeness, and compliance with company policies.
Analyzed employee travel and entertainment expenses to ensure they are within the company's budget guidelines.
Verified that all required receipts and and or documentation are included in each report prior to processing payment.
Researched discrepancies between employee reported amounts and actual charges on credit card statements.
Investigated non-compliance issues related to expense reports by communicating with employees, managers, vendors.
Sorted incoming mail for distribution to staff, departments and external customers.
Filed documents in appropriate folders or records management systems.
Managed inventory levels by ordering supplies when needed.