Maintained and reviewed personnel records for military service members, civilian/contractor personnel on RAPIDS/DBIDS/AIE application
Ensured that all military and civilian personnel are enrolled properly to receive their benefit entitlements
Reviewed and monitored documents granted by cliental to complete entitlement requests
Monitored phone to intake messages and provided information as requested to facilitate customer service
Demonstrated excellent communication skills in resolving client conflicts and customer complaints
Supervised, evaluated and/or trained other colleagues on RAPIDS Application to ensure proper benefit entitlements and ID Cards were issued based on proper documentation to customers
Certificates: RAPIDS Certification Introduction and DoD ID Card Policy, RAPIDS Verifying Officials (VO) Desktop Certification, RAPIDS 7 Basics for Verifying Officials and Site Security Managers, Getting Familiar With the RAPIDS Desktop Workstation.
Military Police
US ARMY
Bakersfield, CA
Set up and maintain visitor control roster and badges accountability log, which is subject to quarterly and annual reviews and inventories.
Inspected personal equipment and gun belt and documented discrepancies.
Conducted preventive maintenance checks and services on documents, government vehicles, and weapons and annotated any discrepancies.
Granted access to individuals who met screening requirements and demonstrated a necessity to access sensitive locations.
Screen personnel by reviewing approved access credentials and escort individuals into and out of a facility.
Inspect personal property for unauthorized items and contraband. Inspect documents for sensitive information to ensure classified information is transported correctly and there is no spillage of information.
Conducted vehicle checks at entry/exit points to ensure only personnel with access to entre facility and vehicle was free of contraband and or unauthorized weapons.
Have completed the Army Combat Fitness Test and am physically fit for the Physically Abilities Test (PAT).
Maintained records log and locations visited by military visitors and contractors and included the reasons for visits.
Maintained records log and locations visited by military visitors and contractors and included the reasons for visits.
Act as a first responder in case of fire, theft, trespass, etc.
Have dealt with usual and usual personnel visiting installation, some recurring and non-reoccurring.
Maintained radio discipline and communication with emergency personnel and headquarters/civilian dispatch.
Student Employment Coordinator
EDUCATIONAL PARTNERSHIP CENTER, UC SANTA CRUZ
Watsonville, CA
07.2019 - 11.2022
Participated in efforts to increase the number of educationally disadvantaged and/or low-income students who attain eligibility and competitiveness for admission to postsecondary education
Utilized Excel to analyze budgets for the Pajaro Valley, South Monterey County, and Salinas Valley GEAR UP program
Trained student staff on administrative processes, work instructions, and procedures to facilitate consistent and seamless program services
Monitored multiple databases to keep track of all student staff and prospective hires
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact
Contacted all job applicants to inform of application status
Collaborated with recruitment and HR professional to achieve hiring goals
Worked with customer account managers to find best-fit candidates for openings
Developed creative recruiting strategies that met anticipated staffing needs
Managed all phases of recruitment, including defining hiring management needs and posting available positions
Reached out to qualified applicants, reviewed referral candidates and located job fairs
Monitored new employee progress
Perform any other duties as assigned by the Lead Student Employment Coordinator.
Service Learning Student Leader
SERVICE LEARNING INSTITUTE, CSU MONTEREY BAY
Marina, CA
08.2018 - 05.2019
Liaison between CSUMB students, faculty, and the community partner
Developing service-learning partnerships with faculty
Recruiting, placing, training, and coordinating service
Providing direct service to the organization
Engage service learners in meaningful service activities
Facilitate reflections directly related to the learning outcomes of each service-learning course
Worked closely with the director of the City of Marina Recreation Department and seniors to promote and develop a website for seniors in Marina, CA
Ensured online elements adhered to program guidelines
Troubleshot, tested and remedied identified issues before publishing website.
Family Involvement Intern, GEAR UP Program
EDUCATIONAL PARTNERSHIP CENTER, UC SANTA CRUZ
Seaside, CA
05.2017 - 05.2019
Phone Recruitment and Advising
Coordination and Presentation of Workshops, Field Trips, Event Planning
Monitored multiple databases to keep track of all 300 cohort families
Trained new student staff on managing processes, work responsibilities and systems to maintain advising sessions consistent and efficient
Answered questions and engaged families one-on-one during advising sessions
Prepared bilingual and educational digital presentations using Microsoft, Google Slides, or Prezi
Collaborated with other interns to enhance future presentations and improve academic advising sessions with families
Gathered parent feedback suggestions to consistently improve presentation content, delivery methods, and advising sessions
Improvised photographic methods and techniques that were used as a marketing tool for the program
Monitored office supply use and stock levels, referring replenishment orders as needed to direct supervisor.
Education
BACHELOR OF ART - HUMAN COMMUNICATIONS, CREATIVE WRITING AND SOCIAL ACTION
California State University
MILITARY POLICE -
U.S. ARMY
Skills
Proficient in MS Word, Excel, PowerPoint, Publisher, Internet Explorer, Safari in PC and MAC Willing to learn and develop technological skills