Victoria Vaughn
Anaheim,CA
Summary
Experienced and motivated individual in roles of leadership. A leader who possesses a combination of personal, interpersonal, and strategic attributes to guide and inspire their team effectively. Knowledgeable in providing friendly, thorough customer service to customers and fellow professionals. Proficient in time management, problem-solving, and conflict resolution and can help encourage teamwork. Demonstrates excellent ability to work in fast-paced environments and learn quickly. Most importantly brings authenticity and integrity to a company.
Overview
9
9
years of professional experience
Work History
Lead Officer
Prosegur
Irvine
10.2022 - 09.2024
- Greeted visitors and employees.
- Managed the members of our security team assigned on my shift.
- Planning, organizing, directing, and scheduling work.
- Managed security incidents and conducted hands-on training for emergency response.
- Checked identities of contractors.
- Patrolled premises while looking for any leaks or safety concerns.
- Typed incident reports.
- Assisted with alarming occurrences.
- Trained new hires and led shifts.
Security Supervisor
Bank of America Corporate
Brea
01.2021 - 09.2022
- Greeted associates and visitors, checked identifications.
- Patrolled areas and assisted with safety concerns.
- Documented incident reports.
- Observed activities via surveillance and protected the building.
- Trained new hires.
- Shift reports.
Security Officer
Providence Mission Hospital
Mission Viejo
04.2020 - 05.2022
- Worked in a fast-paced environment.
- Performed wand downs on patients.
- Managed lost and found procedures, responded to codes, and dispatched for patient watch.
Shift Leader
Chick Fil A
Costa Mesa
06.2015 - 04.2020
- Trained new hires and provided ongoing training and support to existing staff.
- Communicated with the next shift leader about any unfinished tasks or ongoing issues that need to be addressed.
- Assigned tasks to staff members while managing their workload and performance.
- Maintained and monitored inventory.
- Provided excellent customer service and hospitality to customers.
- Created shift schedules.
- Managed and coordinated the activities of a team in a particular shift.
- Implemented and promoted safety standards and procedures to maintain a safe working environment.
Education
Bachelor of Arts - Political Science And Government
Chapman University
Orange12-2024
High School Diploma -
Dorman High School
Roebuck, SC05-2016
Skills
- Communication
- Time Management
- Team Building
- Fast Learner
- Microsoft Office
- Computer Skills
- Customer Service
- Decision Making
- Leadership Skills
- Problem Solving
- Networking
- Critical Thinking
- Trustworthy
- First Aid & CPR
- Hospitality and Guest Service
- Conflict Resolution
- Reliability and Adaptability
- Mentorship and training
- Multi-tasking ability
Timeline
Lead Officer
Prosegur
10.2022 - 09.2024
Security Supervisor
Bank of America Corporate
01.2021 - 09.2022
Security Officer
Providence Mission Hospital
04.2020 - 05.2022
Shift Leader
Chick Fil A
06.2015 - 04.2020
Bachelor of Arts - Political Science And Government
Chapman University
High School Diploma -
Dorman High School
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