Victoria Vazquez
Virginia Beach,Virginia
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Administrative Department Head
US Navy
01.2022 - 02.2024
- Assisted in the preparation of reports and presentations and coordinated with external departments to ensure timely completion of projects.
- Handled confidential company information.
- Developed an organized filing system.
- Demonstrated excellent communication skills both verbally and in writing.
- Managed calendar scheduling.
- Managed 150 people as well as their administrative data.
Team Leader
Target
04.2021 - 01.2022
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures as well as opening and closing drawer procedures.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Responded to customer inquiries or complaints in a professional manner.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Maintained clean and secure operating environment.
- Assisted with picking and packaging online orders, as well as grocery orders.
Insurance Customer Service Representative
Anomaly Squared
02.2018 - 04.2021
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Completed customer applications and updated records to reflect current information.
- Responded to customer requests for products, services, and company information.
- Assessed customer needs and recommended suitable insurance policies.
- Educated customers on available discounts, promoting loyalty and policy retention through tailored recommendations.
Education
Bachelor of Science (B.S.) - Applied Psychology
Southern New Hampshire University
Manchester, NH12.2025
Skills
- Critical Thinking
- Complex Problem-Solving
- Records Management Systems
- Administrative Management
- Staff Training
- Team Leadership
- High-Volume Environments
- Customer Service Expert
- Data Keeping and Filing
- Microsoft Office Certified
Timeline
Administrative Department Head
US Navy
01.2022 - 02.2024
Team Leader
Target
04.2021 - 01.2022
Insurance Customer Service Representative
Anomaly Squared
02.2018 - 04.2021
Bachelor of Science (B.S.) - Applied Psychology
Southern New Hampshire University
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