Victoria Veliz

As a versatile Server and Bartender, I welcomed and informed new guests about our concept, addressed inquiries, and recommended specials to boost profits. Proficient in operating POS terminals, I managed a high volume of daily guests, developed lasting resident relationships, and successfully served at diverse events, including baby showers and wakes. Recognized for exceptional skills, I became a Server Trainer and was later promoted to Bartender. I created original cocktails featured on both seasonal and permanent menus.

In a prohibition bar, I began as a Cocktail Server, progressing to a Bartender role. This experience enriched my knowledge of classic cocktails, and I honed the skills required for their meticulous preparation. Ensuring legal compliance, I routinely requested photo identification to verify the legal age of guests ordering alcoholic beverages. Navigating assigned areas, I adeptly assessed and addressed guest needs, prioritizing effectively during peak hours. Maintaining a vibrant energy, I synchronized with live music performances to deliver exceptional service to guests.

As a Server-Bartender hybrid, I rapidly progressed from a server to a bartender while demonstrating a continuous eagerness to learn. I expanded my skills by taking on additional roles such as host and expo, and actively participated in training new hires. I consistently maintained a thorough understanding of our menu to assist guests with inquiries and allergies. As a team player, I supported various positions when needed.

In the bartender role, I furthered my expertise by mastering the art of crafting infused liquors, homemade shrubs, syrups, and cocktail juices. Ensuring a clean workspace, I prioritized efficiency while staying composed in fast-paced environments. Adhering to standard recipes, I valued the importance of a well-balanced cocktail, cultivating a growing passion for bartending.

Welcomed guests with a friendly demeanor, presenting beverage options, and offering menu insights. Addressed guest inquiries regarding menu details, food and beverage preparation, ingredients, and allergens. Efficiently documented food orders and delivered items to guest tables in the dining room. Maintained table setups by resetting between guests, replenishing condiments, and ensuring clean surfaces. Prepared for future shifts or large parties by rolling silverware and setting up food stations and dining areas.

Managed service for numerous large parties during special events. Welcomed arriving guests, escorted them to assigned tables, and addressed inquiries about the events. Took drink orders, prepared serving trays, and set up tables for events. Efficiently collected dishes after each course, cleared crumbs and glassware, ensuring customer satisfaction. Prioritized food safety and maintained cleanliness to uphold proper sanitation standards, safeguarding customers from foodborne illness. Collaborated closely with kitchen staff to ensure seamless food delivery, adapting service based on customer requests and kitchen readiness.

Efficiently arranged tables and counters for dining and service. Swiftly addressed concerns or complaints to enhance service, escalating complex issues to management. Fostered positive relationships with regular patrons to ensure satisfaction. Maintained approachable energy, encouraging guests to share their experiences openly. Boosted profits by promoting specials and the rotating tap list. Cleared dirty dishes promptly to uphold a clean dining environment. Demonstrated enthusiasm and in-depth knowledge of the restaurant's menu and products.