Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AdministrativeAssistant

Victoria Vice

Manassas,VA

Summary

Retired dynamic individual with hands-on experience in Customer Service, Education and Leadership and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

30
30
years of professional experience
1
1

Professional Teaching Certification

Work History

Pre-K Lead Teacher

Christian Academy of the Cumberlands
08.2023 - 07.2024
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.

First Grade Teacher

Cornerstone Christian School of Jacksonville
08.2022 - 06.2023
  • Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings.
  • Planned lessons according to district standards to cover requirements and prepare for standardized tests.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Assessed student progress by administering tests and evaluating results.
  • Built positive relationships with parents to involve families in educational process.
  • Taught core subjects of math, science, technology, and history.
  • Met with parents to review Individualized Education Plans for at-risk students.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.

Assistant Professor of Education

University of North Florida
01.2022 - 05.2023
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Performed research to serve as basis for academic writing for publication.
  • Supported weekly undergraduate and graduate education lab sessions, contributing to student engagement, comprehension and learning objectives.
  • Contributed to campus activities to promote positive university image.
  • Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for undergraduate and graduate education curriculum.
  • Created materials and exercises to illustrate application of course concepts.
  • Built strong rapport with students through class discussions and academic advisement.

Admissions Representative

R1 Revenue Cycle Management
09.2019 - 07.2022
  • Greet and welcome patients and their families, providing them with a warm and friendly atmosphere upon arrival at the hospital.
  • Collect and accurately record patient information, including personal details, medical history, and insurance information.
  • Verify patient insurance coverage and obtain necessary authorizations or referrals, ensuring compliance with insurance requirements.
  • Explain hospital policies and procedures to patients, guiding them through the admissions process with clarity and patience.
  • Collaborate with medical staff and other departments to coordinate patient admissions, transfers, and discharges.
  • Assist patients in completing necessary forms, ensuring all required documentation is completed accurately and efficiently.
  • Maintain confidentiality and security of patient information, adhering to strict HIPAA regulations.
  • Handle billing inquiries, provide cost estimates for services, and assist patients in understanding their financial obligations.
  • Provide exceptional customer service, addressing and resolving patient concerns or complaints in a timely and professional manner.

Warehouse Lead

Amazon
10.2017 - 08.2019
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Supervised warehouse operations by managing employees during shifts.
  • Maintained top performance standards while working in hot warehouse environment.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Trained employees on equipment operation and safety protocols.

Head Start Lead Teacher

Apple Country Head Start
08.2014 - 08.2017
  • Modeled positive behavior and communication skills for students.
  • Developed and implemented behavior management plans.
  • Developed innovative activities to engage young children in learning process.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Supported students in developing self-esteem and self-confidence.
  • Created safe and nurturing learning environment for preschoolers.
  • Incorporated music, art and literature into curriculum.
  • Organized and supervised large and small group activities.

Education

Ph.D. - Educational Leadership And Curriculum

Old Dominion University
Norfolk, VA
07-2018

Master of Science - Elementary Education

Old Dominion University
Norfolk, VA
05-2011

Skills

  • Lesson development
  • Teacher coaching
  • Student mentoring
  • Lesson planning
  • Warehouse functions
  • Materials transportation
  • Materials management experience
  • Shipping and receiving
  • Scheduling
  • Complaint resolution
  • Account updating

Accomplishments

  • Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education at Christian Academy of the Cumberlands.
  • Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking at Cornerstone Christian School.
  • Collaborated with team of four in the development of online education and curriculum at the University of North Florida.
  • Recognized by patients, hospital staff and managers for expedient and effective service at Ascension St. Vincent Hospital.

Certification

  • Early Childhood Educator Certificate – National Association for the Education of Young Children.
  • Elementary Education Certification - Virginia Department of Education.
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
  • Stroke Scale Certifications, NIH Stroke Scale, etc. – National Institutes of Health or other recognized bodies.
  • Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
  • Infectious Disease Training – Centers for Disease Control and Prevention or similar entities.

Timeline

Pre-K Lead Teacher

Christian Academy of the Cumberlands
08.2023 - 07.2024

First Grade Teacher

Cornerstone Christian School of Jacksonville
08.2022 - 06.2023

Assistant Professor of Education

University of North Florida
01.2022 - 05.2023

Admissions Representative

R1 Revenue Cycle Management
09.2019 - 07.2022

Warehouse Lead

Amazon
10.2017 - 08.2019

Head Start Lead Teacher

Apple Country Head Start
08.2014 - 08.2017

Ph.D. - Educational Leadership And Curriculum

Old Dominion University

Master of Science - Elementary Education

Old Dominion University

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Victoria Vice