Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Immigration Officer
United State Citezenship And Immigration Office
02.2020 - Current
Demonstrated cultural sensitivity during interactions with diverse populations from around the world seeking entry into the United States.
Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
Participated in ongoing professional development opportunities including trainings on new technologies, policy updates, or procedural changes affecting my duties as an Immigration Officer.
Assisted legal immigrants with obtaining necessary documentation such as visas or work permits to facilitate their stay in the United States.
Operations Manager
BHC Services
03.2012 - 06.2019
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Increased profit by 14%-22% quarterlystreamlining operations.
Reduced operational risks while organizing data to forecast performance trends.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)