Victoria Villalobos
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Worldwide Pediatrics
08.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Tutor, Special Needs Students
I.Q. Zone Plus
02.2022 - 08.2024
- Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
- Managed challenging behaviors effectively by implementing clear expectations, consistent consequences, and positive reinforcement strategies within the classroom environment.
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
- Contributed to a positive learning environment for all students by fostering a culture of inclusivity, empathy, and respect throughout the entire school community.
Tutor
Schoolspot
03.2021 - 02.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Cashier Floor Supervisor
Zara USA
10.2020 - 03.2021
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
Manager
La Tiendita Mia
01.2020 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Pre-Nursing
Miami Dade College
05.2023
Skills
- Executive Functioning Support
- Writing Support
- Parent-Teacher Communication
- Positive Reinforcement
- Social Skills Development
- Visual Schedules
- Team Leadership
- Time Management
- Verbal and written communication
- Bilingual in Spanish
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front Desk Receptionist
Worldwide Pediatrics
08.2024 - Current
Tutor, Special Needs Students
I.Q. Zone Plus
02.2022 - 08.2024
Tutor
Schoolspot
03.2021 - 02.2022
Cashier Floor Supervisor
Zara USA
10.2020 - 03.2021
Manager
La Tiendita Mia
01.2020 - 10.2020
Associate of Arts - Pre-Nursing
Miami Dade College
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