Victoria Villamar

List of my responsibilities:

• Dispatch on MYFBO
• Invoicing using QB
• Reconciling using QB
• Scheduling on MyFBO
• Creating accounts for new students
• Keep track of planes flying as well as taking it off the schedule when put into maintenance
• Booking check rides and providing maintenance records

• Worked along side with the Operations Manager to ensure that our members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility
• As well as hire, train, and supervise all front desk, babysitting and janitorial staff, resolve all membership issues, update past due accounts, manage payroll and supply budgets, and uphold company standards.

• I have been employed here for almost 2 years commuting between the St Lucie West and Stuart locations
• My responsibilities were training and leading new hires to be able to be self sufficient, updating client information as well as maintaining proper customer service skills and refraining from breaking under pressure while tending to customer complaints
• Another one of my responsibilities is putting in maintenance requests for but not limited to equipment and electrical supplies
• My work hours are flexible which makes it easier to cover for employees shifts when they are unable to work a specific day
• One of my strong suits is being able to work as a team as well as working alone
• Most weekends I tend to work on my own
• Therefore, I've been able to acquire strong time management qualities.

- Completed a comprehensive two-year program combining foundational science courses with specialized marketing management curriculum.

- Gained expertise in consumer behavior, market research, digital marketing, and strategic planning.

- Developed practical skills in analyzing market trends, creating marketing strategies, and implementing campaigns.

- Engaged in hands-on experiences through case studies, and projects, applying theoretical concepts to real-world scenarios.

- Prepared for various roles in the marketing field, such as marketing coordinator, market research analyst, and digital marketing specialist.