Summary
Overview
Work History
Education
Skills
Timeline
Generic

VICTORIA VILLAVERDE

Piscataway

Summary

Dynamic and results-driven professional with a Bachelor’s degree in Marketing and hands-on experience in retail management and marketing support. Skilled in driving customer engagement, executing promotional strategies, and collaborating with cross-functional teams to boost sales and brand visibility. Recognized for strong leadership, communication, and problem-solving abilities, with a proven track record of delivering excellent customer experiences and contributing to revenue growth.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Forever 21
01.2022 - 05.2025
  • Partnered with merchandising and marketing teams to execute seasonal floor sets and promotional rollouts, enhancing brand visibility and customer engagement.
  • Leveraged sales data and consumer insights to optimize product placement, boosting sell-through rates.
  • Coached staff on customer service excellence and brand representation, increasing loyalty and repeat sales.
  • Directed hiring, training, and retention of 20+ employees, cultivating a motivated and results-driven team.
  • Ensured compliance with company policies while aligning store execution with broader marketing initiatives.

Sales Lead

Loft
11.2017 - 01.2022
  • Promoted within three months for surpassing sales and leadership expectations.
  • Executed visual merchandising strategies and implemented promotional campaigns to drive revenue.
  • Exceeded sales goals by an average of 15% through personalized client engagement and consultative selling.
  • Collaborated with district and regional leaders to communicate customer insights and market opportunities.
  • Oversaw operations including inventory, cash handling, and daily bank deposits with accuracy.

Education

Bachelor Of Science - Marketing

New Jersey City University
Jersey City, NJ
01-2022

Skills

  • Marketing & Merchandising: Trend analysis, visual merchandising, campaign execution, consumer insights
  • Leadership & Development: Training, coaching, talent retention, team management
  • Business & Sales: Sales planning, KPI tracking, data analysis, promotional strategy
  • Customer Experience: Client relationship management, brand representation, customer satisfaction initiatives
  • Core Strengths: Creativity, adaptability, collaboration, problem solving

Timeline

Assistant Store Manager

Forever 21
01.2022 - 05.2025

Sales Lead

Loft
11.2017 - 01.2022

Bachelor Of Science - Marketing

New Jersey City University

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