Creative and organized employee with a multicultural background. Offering outstanding hands-on skills, amicable customer service and a positive contribution to any team.
Overview
2
2
years of professional experience
Work History
Wellness Consultant
Massage Envy
02.2022 - 02.2023
Standing at front desk/register to greet clients before and after appointments.
Accommodating clients by scheduling appointments, answering phone calls, and sending appointment reminder texts.
Walking new clients through descriptions of different massages and aesthetic treatments.
Building rapport with clients, both new and current, to increase client comfort and sales.
Maintaining cleanliness behind front desk, washing and drying linens in laundry room, vacuuming and sweeping at closing time.
Sales Associate
Zumiez
07.2021 - 03.2022
Increasing clothing and skateboard sales by building rapport with customers and recommending appropriate products based on their needs.
Recommending products on sale or products with deals to customers looking to buy many things at once.
Packaging online orders to be shipped from store to customers.
Work behind cash register to ring up customers, as well as recommend them add-on products like stickers, beanies, or air fresheners.
Maintaining store neatness by regularly re-folding clothing, sweeping floors before closing time, and taking out trash.
Giving advice to customers looking for skateboards, board parts, or board tools, as well as assembling boards and repairing wheels, replacing grip tape, and tightening bolts.
Education
No Degree - Interior Design
Northern Virginia Community College
Annandale, VA
High School Diploma -
Lake Braddock Secondary
Burke, VA
06.2022
Skills
Time management and multitasking abilities
Food safety knowledge
Critical thinking skills
Ingredient Measuring
Professionalism and punctuality
Allergen awareness
Customer service and interpersonal skills
Ability to lift 50 pounds
Cultural awareness and ability to engage with diverse range of customers