Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Volpe

Oswego,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Cleaning Assistant

We Clean WNY
03.2024 - Current
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
  • Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.

Shipping Assistant

Eplov Enterprise
04.2023 - Current
  • Managed customer inquiries regarding shipment statuses, providing detailed updates when requested.
  • Assisted in reducing shipping costs by negotiating rates with carriers and selecting the most cost-effective options.
  • Collaborated with other departments to resolve any issues related to orders, invoicing, or product availability.

Customer Service Sales Representative

Wegmans
06.2022 - Current
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Contributed to positive team culture, driving motivation and productivity among peers.

Student Volunteer

Hamburg Presbyterian Church
09.2023 - 11.2023
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
  • Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.

Babysitter

Friends And Family Members
05.2021 - 09.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

High School Diploma -

Frontier Senior High School
Hamburg, NY
06.2024

Skills

Maintenance knowledge

Customer Service

Time Management

Reliability

Community Service

Team Collaboration

Customer Complaint Resolution

Work Ethic and Integrity

Patience and Empathy

Money Handling

Timeline

Cleaning Assistant

We Clean WNY
03.2024 - Current

Student Volunteer

Hamburg Presbyterian Church
09.2023 - 11.2023

Shipping Assistant

Eplov Enterprise
04.2023 - Current

Customer Service Sales Representative

Wegmans
06.2022 - Current

Babysitter

Friends And Family Members
05.2021 - 09.2021

High School Diploma -

Frontier Senior High School

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Victoria Volpe