Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Wadleigh

Lakewood,CO

Summary

Knowledgeable Business Office Coordinator with solid background in managing office operations and coordinating administrative tasks. Successfully facilitated streamlined workflows and enhanced team productivity through effective communication and organizational skills. Demonstrated proficiency in managing schedules and maintaining accurate records.

Overview

12
12
years of professional experience

Work History

Business Office Coordinator

Brookdale Arvada
11.2024 - Current

Responsible for resident accounts I.E.

  • pre-billing
  • move ins and move outs
  • debt resolution
  • explanation of bill and charges, welcome letter, and handbook

Hiring, phone interviews, onboarding and follow up

Payroll

Associate and resident files


Receptionist

Brookdale at Pinehurst Park
07.2022 - 11.2024

Greeted and assisted visitors, ensuring a positive first impression of the organization.

Managed incoming calls, directing inquiries to appropriate departments efficiently.

Processed mail and deliveries, ensuring timely distribution to relevant personnel.

Assisted the BOM with files, and onboarding.

Head of Transportation

Courtyard at Mountain View
03.2020 - 07.2022

Organized the daily transportation of residents to and from appointments between two drivers.

Drove residents to and from appointments.

Weekly grocery, or department store runs.

Drove resident outings.

Restaurant Manager

Various Restaurants
01.2014 - 03.2020

Directed daily operations to enhance efficiency and optimize service quality.

Trained and mentored staff to improve performance and customer satisfaction.

Implemented inventory management systems to reduce waste and streamline ordering processes.

Coordinated scheduling to ensure adequate staffing levels during peak hours.

Daily finances and monthly bookkeeping.

Education

Bachelor of Arts - Hospitality Management

Metropolitan State University of Denver
Denver, CO
01-2014

Associate of Arts - Culinary

ACF Culinarians of Colorado Apprenticeship Program
Denver, CO
10-2000

Skills

  • Customer service
  • Office administration
  • Office management
  • Schedule coordination

Timeline

Business Office Coordinator

Brookdale Arvada
11.2024 - Current

Receptionist

Brookdale at Pinehurst Park
07.2022 - 11.2024

Head of Transportation

Courtyard at Mountain View
03.2020 - 07.2022

Restaurant Manager

Various Restaurants
01.2014 - 03.2020

Bachelor of Arts - Hospitality Management

Metropolitan State University of Denver

Associate of Arts - Culinary

ACF Culinarians of Colorado Apprenticeship Program