Victoria Wayland
Clarksburg,MD
Summary
Dedicated professional leveraging attention to detail and organizational skills to safeguard the security of an intelligence agency facility. Committed to continuous learning, growth, and excellence in all endeavors. Proactive in identifying and resolving issues swiftly and efficiently to ensure optimal operational performance.
Overview
9
9
years of professional experience
Work History
Contract Background Investigator
Busch Creek Solutions
12.2023 - Current
- Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals.
- Documented information and submitted detailed reports.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
- Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes.
- Achieved timely completion of assigned cases by effectively managing workload and prioritizing tasks.
- Traveled to near and far places required for collecting specific information.
- Identified potential risks within applicant backgrounds through careful examination of financial records, criminal history, and employment records.
- Conducted comprehensive interviews with subjects, references, and other relevant individuals for accurate background information gathering.
Administrative Assistant LVL 3
GDIT
01.2023 - 12.2023
- I assist in the overall access of students and guests for courses at the schoolhouse I support.
- I proactively respond to questions and concerns of both staff and students with vehicles, PowerPoint work, and daily communication with our outside sources.
- I work directly with our logistics team to schedule maintenance and complete metrics for the schoolhouse certification rates.
- I am in charge of student registration and granting post-course training credit.
- I provide direct support for the course director in classroom setup and customer support.
- I am the direct support personnel for the Front Office in providing them course updates and information on the individuals chosen and certifying in the tradecraft.
Mission Support Administrator LVL 2
GDIT
03.2022 - 01.2023
- I answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Configured hardware, devices and software to set up work stations for employees.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Carried out day-day-day duties accurately and efficiently.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Access Control Specialist
IAP
11.2020 - 03.2022
- Ensuring SCIF access and visitations are vetted according to security protocol
- Cultivating a welcoming atmosphere while making safety and security a top priority
- Verification of identification of all personnel entering the compound
- Verified and vetted all uncleared personnel to ensure proper access in a timely manner
- Provided background check assistance to verify clearance levels
- Monitored access to restricted areas
- Coordinated with other agencies in the Intelligence Community to resolve issues and followed through to resolve them
- Uses Microsoft office to provide assistance in planning events and organizing visits and VIP parking
- Creating spreadsheets, schedules, and managing all paperwork needed to assist customers in their visits by submitting for approval.
Access Control Specialist
Amentum
08.2019 - 11.2020
- Monitor and control access to restricted areas by confirming positive personnel identification
- Review documents upon entry and exit to facilities, evaluate patterns of behavior, and observe non-verbal communication to prevent potential security threats
- Operate equipment essential for providing approved access to facility including: the red badge warning system, metal detectors, scanning equipment, digital CCTV and internal security alarms
- Monitor SCIF alarm system and report all activities affecting facilities
- Maintenance of access control systems.
Customer Service Representative
Kohl's
01.2017 - 06.2019
Education
Associate of Arts - Graphic Design
Anne Arundel Community College
Arnold, MD05.2022
Skills
- USG clearance tracking and approval systems
- Database Query Software
- Network Monitoring Tools
- Advanced Proficiency in Microsoft office
- Awards:
- March 2021 - Customer letter of recognition for my support to resolve multiple access control issues for a critical commercial vendor
- March 2022 - Award of excellence from Customer’s office of recognition
- Background checks
- Effective writing skills
- Case management
- Effective communication skills
CLEARANCE
Clearance TS/SCI with FS Polygraph SSBI: Jul 24 2019 FSP: Oct 15 2019
Timeline
Contract Background Investigator
Busch Creek Solutions
12.2023 - Current
Administrative Assistant LVL 3
GDIT
01.2023 - 12.2023
Mission Support Administrator LVL 2
GDIT
03.2022 - 01.2023
Access Control Specialist
IAP
11.2020 - 03.2022
Access Control Specialist
Amentum
08.2019 - 11.2020
Customer Service Representative
Kohl's
01.2017 - 06.2019
Associate of Arts - Graphic Design
Anne Arundel Community College
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