Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria West

Yorktown,VA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Group Fitness Instructor

The Arbors Apartments
Newport News, VA
03.2024 - Current
  • Lead group fitness classes, including but not limited to aerobics, dance
  • Demonstrate exercises and techniques clearly and effectively
  • Modify exercises as needed to accommodate different fitness levels and individual needs
  • Develop and implement class plans and programs to ensure variety and effectiveness
  • Stay current with fitness trends and techniques to provide up-to-date instruction
  • Create a positive and inclusive atmosphere that encourages participation and engagement
  • Ensure all participants use proper form and techniques to prevent injuries
  • Monitor participants' progress and offer modifications or alternatives as needed
  • Maintain a safe and clean workout environment, including proper setup and breakdown of equipment
  • Build and maintain positive relationships with participants
  • Provide encouragement, feedback, and support to help participants achieve their fitness goals
  • Address and resolve any participant concerns or issues in a professional manner

Administrative Assistant

Newport News, VA
02.2022 - Current
  • Prepare and manage correspondence, reports, and documents
  • Organize and schedule appointments and meetings
  • Manage calendar and coordinate schedules for executives or teams
  • Maintain and update files and databases
  • Handle data entry and ensure accuracy of information
  • Prepare and edit documents and presentations
  • Draft and proofread emails, letters, and other documents
  • Communicate effectively with staff, clients, and vendors
  • Manage incoming and outgoing mail and deliveries

Luxury Fragrance Vendor

Interparfums
Newport News, VA
10.2022 - 02.2023
  • Greet and engage customers in a professional and friendly manner
  • Provide expert advice and personalized recommendations on luxury fragrances based on customer preferences and needs
  • Demonstrate and showcase fragrances, highlighting their unique qualities and benefits
  • Build and maintain strong relationships with clients to foster repeat business and brand loyalty
  • Develop and maintain in-depth knowledge of luxury fragrance brands, products, and industry trends
  • Stay informed about new product launches, seasonal collections, and promotions
  • Educate customers about fragrance notes, ingredients, and the art of fragrance layering
  • Meet or exceed sales targets and contribute to the store's overall performance
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns
  • Track and report on sales metrics, customer feedback, and inventory levels
  • Ensure fragrance displays and shelves are well-organized, visually appealing, and fully stocked
  • Implement merchandising guidelines to highlight featured products and promotions
  • Maintain a clean and professional appearance of the sales floor and fragrance displays

Luxury Fragrance Vendor

Puig
Newport News, VA
11.2021 - 10.2022
  • Greet and engage customers in a professional and friendly manner
  • Provide expert advice and personalized recommendations on luxury fragrances based on customer preferences and needs
  • Demonstrate and showcase fragrances, highlighting their unique qualities and benefits
  • Build and maintain strong relationships with clients to foster repeat business and brand loyalty
  • Develop and maintain in-depth knowledge of luxury fragrance brands, products, and industry trends
  • Stay informed about new product launches, seasonal collections, and promotions
  • Educate customers about fragrance notes, ingredients, and the art of fragrance layering
  • Meet or exceed sales targets and contribute to the store's overall performance
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns
  • Track and report on sales metrics, customer feedback, and inventory levels
  • Ensure fragrance displays and shelves are well-organized, visually appealing, and fully stocked
  • Implement merchandising guidelines to highlight featured products and promotions
  • Maintain a clean and professional appearance of the sales floor and fragrance displays

Beauty Counter Manager

Macy's
Newport News, VA
10.2019 - 03.2022
  • Recruit, train, and supervise beauty consultants and other counter staff
  • Create and manage staff schedules, ensuring adequate coverage during peak times
  • Conduct performance evaluations, provide feedback, and address any staff issues or concerns
  • Achieve or exceed sales targets and contribute to the overall performance of the beauty counter
  • Provide exceptional customer service by offering personalized beauty consultations, product recommendations, and application advice
  • Handle customer inquiries, complaints, and returns in a professional manner
  • Maintain in-depth knowledge of all products, including their benefits, ingredients, and application techniques
  • Ensure that the beauty counter is well-organized, visually appealing, and fully stocked with current products and promotional materials
  • Implement merchandising guidelines to highlight new arrivals, bestsellers, and special promotions
  • Manage inventory levels, including ordering, receiving, and restocking products as needed
  • Monitor sales performance, analyze trends, and prepare reports on counter performance and staff productivity
  • Ensure compliance with company policies, procedures, and health and safety regulations
  • Provide ongoing training to staff on product knowledge, sales techniques, and customer service skills
  • Organize and conduct training sessions and workshops to keep the team updated on new products and industry trends
  • Build and maintain strong relationships with customers to encourage repeat business and brand loyalty
  • Use customer feedback to improve service and address any areas of concern
  • Promote and manage loyalty programs, events, and special offers to enhance customer engagement

Education

College in Business Management -

Tidewater Community College
Virginia Beach, VA
05.2023

Skills

  • Administrative Experience
  • Motivation techniques
  • Teaching methods
  • Group Fitness
  • Scheduling
  • Customer and client relations
  • Staff management

Certification

  • AED Certification
  • First Aid Certification

Timeline

Group Fitness Instructor

The Arbors Apartments
03.2024 - Current

Luxury Fragrance Vendor

Interparfums
10.2022 - 02.2023

Administrative Assistant

02.2022 - Current

Luxury Fragrance Vendor

Puig
11.2021 - 10.2022

Beauty Counter Manager

Macy's
10.2019 - 03.2022
  • AED Certification
  • First Aid Certification

College in Business Management -

Tidewater Community College

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Victoria West