Victoria White
Hopkinsville,KY
Overview
15
15
years of professional experience
Work History
Hair Braider
Braids By Vee
02.2016 - Current
- Designed flattering natural styles for variety of face shapes.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Contributed to a positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
- Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
- Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
- Upsold products or services to Number clients per week, resulting in Number% increase in profits.
- Exceeded salon sales goals by upselling additional services and products that catered to clients'' specific needs.
- Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Answered phone calls and emails to schedule client appointments.
- Increased revenue through effective customer service and inventory management.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Clerk
Aaron McNeil
03.2009 - 10.2014
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Produced high-quality communications for internal and external use.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
Timeline
Hair Braider
Braids By Vee
02.2016 - Current
Clerk
Aaron McNeil
03.2009 - 10.2014