Overview
Work History
Timeline
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Victoria White

Victoria White

Hopkinsville,KY

Overview

15
15
years of professional experience

Work History

Hair Braider

Braids By Vee
02.2016 - Current
  • Designed flattering natural styles for variety of face shapes.
  • Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
  • Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
  • Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
  • Contributed to a positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
  • Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
  • Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
  • Upsold products or services to Number clients per week, resulting in Number% increase in profits.
  • Exceeded salon sales goals by upselling additional services and products that catered to clients'' specific needs.
  • Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Answered phone calls and emails to schedule client appointments.
  • Increased revenue through effective customer service and inventory management.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Clerk

Aaron McNeil
03.2009 - 10.2014
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Produced high-quality communications for internal and external use.
  • Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
  • Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.

Timeline

Hair Braider

Braids By Vee
02.2016 - Current

Clerk

Aaron McNeil
03.2009 - 10.2014

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Victoria White