Victoria Whitney
Human Resource
Kansas City,MO
Summary
To obtain a rewarding and challenging position with a progressive organization where my experience and abilities will enable mt to make a strong immediate contribution and allow me the opportunity for growth and advancement,
Overview
23
23
years of professional experience
1
1
Certification
Work History
Notary Public-Remote
Self-employed
Kansas City, MO
08.2020 - Current
- Ensured accurate verification of customer signatures and identification documents
- Documented each transaction by recording data in a logbook or journal.
- Conducted comprehensive inspections of customer ID documents to ensure their completeness and accuracy prior to notarization.
- Maintained adherence to legal requirements while completing notarial acts properly.
- Coordinated the scheduling of client signings, utilizing in-house and external notaries for assistance.
Property Management Assistant-Remote
Galaxy Property Management
Indianapolis, IN
05.2023 - 10.2023
- Fostered professional connections with a wide range of external stakeholders, such as recruiters, housing management teams, and insurance companies.
- Established a dependable network comprising of both current and potential tenants.
- Coordinated tenant placement and handled lease-related inquiries and issues such as check-ins/outs, lockouts, and maintenance requests.
- Exhibits a profound level of drive and ownership, consistently taking full accountability for tasks assigned.
- Examined data to identify areas of improvement and successfully implemented effective solutions
Inbound Sales Specialist-Remote
Spring Venture Group
Kansas City, MO
05.2023 - 10.2023
- Enhanced communication channels for prospective buyers seeking information about Medicare Supplement/Advantage insurance.
- Facilitated the seamless handover of potential clients to a licensed insurance agent
- Highlighted the value of comparing Medicare insurance plans
- Conducted consumer calls efficiently while navigating multiple systems.
- Achieved revenue targets by building and fostering relationships with potential clients, leading to consistent sales growth.
Human Resources Specialist-Remote
Internal Revenue Service, IRS
Kansas City, MO
08.2019 - 06.2022
- Provided extensive support and guidance to customers and management in various areas of Human Resources (HR) specialization including HR Systems, Compensation, Classification, Recruitment, Employee Benefits, Organizational Development, Performance Management, and Employee Labor Relations.
- Experienced in the application of recruitment and placement regulations, laws, and OPM guidance.
- Experienced in providing comprehensive recruitment and staff placement services.
- Conducted various analytical studies and projects, addressing complex programs, systems, and issues that impacted multiple IRS locations and organizations.
- Played a key role in achieving success with several special projects and programs.
- Demonstrated proficiency in utilizing HR information systems like HR Connect, USA Staffing, and Career Connector.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Hired employees and processed hiring-related paperwork.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Aligned employees' salaries with their respective positions
- Performed fingerprinting services for new hires, background checks and other purposes.
- Achieved proficiency in performing routine duties such as collecting and evaluating basic facts to draw conclusive insights on an assigned program.
- Effectively conveyed factual and procedural information through clear verbal and written communication.
Management and Program Assistant-Operations
Internal Revenue Service, IRS
Kansas City, MO
08.2018 - 08.2019
- Assisted management with administrative tasks, such as handling customer inquiries and preparing reports.
- Ensured accurate payroll processing by adhering to company policy standards.
- Organized and managed various office tasks such as supply procurement, mail handling, and repairs scheduling.
- Promoted a cohesive work environment by facilitating communication between senior management and staff.
- Delivered comprehensive training and mentorship to newly hired administrative personnel, optimizing the provision of top-notch support services.
Management and Program Assistant-Dept. Manager
Internal Revenue Service, IRS
Kansas City, MO
12.2014 - 07.2018
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Assisted with accounts receivable and accounts payable functions.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Provided administrative support to the Office Manager and other staff members.
Education
Bachelor of Science - Small Business Management and Entrepreneurship
University of Phoenix - Online Campus
08.2021 - 01.2022
High School Diploma -
Southeast Senior High School
Kansas City, MO05.1987
Skills
- Legal knowledge
- Document Management
- Attention to Detail
- Business Administration
- Computer Skills
- Customer Service (Clerical/Technical)
- Resolving issues
- Pre-Employment Screening
- Analysis and Decision Making
- HR policy/procedure development
- Talent Acquisition
- HR information systems
- Human Resources Management
- Oral/Written Communication
- Onboarding and Orientation
- Personnel and Human Resources
- Remote Working Experience
- Payroll Reporting
- Administrative Support
- Social Media Marketing
- Multi-family property management
- Project/Program Management
Certification
- Notary Public Commission, State of Missouri, Expires 2028
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Career advancementHealthcare benefitsWork from home optionPersonal development programsPaid sick leavePaid time offFlexible work hours4-day work weekTeam Building / Company Retreats401k matchWork-life balanceCompany CultureQuote
"You never know how strong you are until being strong is the only choice you have"
Bob Marley
Timeline
Property Management Assistant-Remote
Galaxy Property Management
05.2023 - 10.2023
Inbound Sales Specialist-Remote
Spring Venture Group
05.2023 - 10.2023
Bachelor of Science - Small Business Management and Entrepreneurship
University of Phoenix - Online Campus
08.2021 - 01.2022
Notary Public-Remote
Self-employed
08.2020 - Current
Human Resources Specialist-Remote
Internal Revenue Service, IRS
08.2019 - 06.2022
Management and Program Assistant-Operations
Internal Revenue Service, IRS
08.2018 - 08.2019
Management and Program Assistant-Dept. Manager
Internal Revenue Service, IRS
12.2014 - 07.2018
High School Diploma -
Southeast Senior High School
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