Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Wilke

Franklin,WI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Associate

ALDI
10.2023 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Bell Services Dispatcher

The Walt Disney Company
01.2023 - 07.2023
  • Disney College Program Participant
  • Assisted guests with bags during their arrival and departure as well as assigning bell people to tasks.
  • Partnered with concierge cast to make check-in process run smoothly for guests in addition to making their experience magical.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.

Assistant Manager

Crumbl Cookies
06.2021 - 01.2023
  • Supervised production within the kitchen to help maintain a productive atmosphere as well as keep up quality standards and operating procedures
  • Managed the kitchen to keep an ongoing supply of freshly baked cookies available to the customers
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Creative Consultant

Balloonit
06.2017 - 06.2022
  • Consistently maintained inventory levels through effective supply management, minimizing delays due to material shortages.
  • Gained extensive knowledge of various balloon materials and techniques, ensuring the use of appropriate resources for each project.
  • Increased client satisfaction by tailoring balloon creations to individual preferences and event themes.
  • Created and executed creative concepts for online and print campaigns to convey specific messages.

Education

No Degree - Marketing

Milwaukee Area Technical College
Milwaukee, WI
08.2024

High school diploma -

Franklin High School
Franklin, WI
06.2021

Skills

  • Packaging and Labeling
  • Order Picking
  • Staff Training and Development
  • Customer Relations
  • Team motivation
  • Money Handling
  • Workflow Management
  • Dispatching procedures
  • Strategic Thinking
  • Time Management
  • Food safety and sanitation

Certification

Microsoft Office Specialist, 03/01/2. I am verified in all Microsoft programs (Excel, word and presentation).

Timeline

Warehouse Associate

ALDI
10.2023 - 03.2024

Bell Services Dispatcher

The Walt Disney Company
01.2023 - 07.2023

Assistant Manager

Crumbl Cookies
06.2021 - 01.2023

Creative Consultant

Balloonit
06.2017 - 06.2022

No Degree - Marketing

Milwaukee Area Technical College

High school diploma -

Franklin High School
Victoria Wilke