Victoria Williams
Tuscaloosa,Alabama
Overview
5
5
years of professional experience
Work History
Production Associate
Lear Corporation
12.2021 - Current
- Support production with daily duties, including fabrication, maintenance, and organization
- Assist in daily operations by maintaining company inventory and assisting management with clerical duties
- Perform periodic audits to ensure quality and accuracy of inventory
- Oversee inventory control and cost control
- Schedule maintenance, service and repairs, and inventory replacement
- Maintain a clean, safe work environment.
Call Operator
The Legacy Connection
07.2019 - 02.2020
- Answering and directing calls: Call operators answer incoming calls, screen them, and transfer them to the right person or department
- They may also make outgoing calls
- Providing customer service: Call operators should provide excellent customer service to all callers and assist them with their inquiries
- Escalating issues: Call operators may need to escalate issues to a more senior team member when necessary
- Maintaining the switchboard: Call operators may need to maintain the switchboard area
- Collecting customer feedback: Call operators may need to collect feedback from customers.
Server
Baumhower's
04.2019 - 07.2019
- Greeting customers: Welcome guests and ensure they are seated comfortably
- Presenting menus: Explain menu items and make recommendations based on the customer's preferences and dietary restrictions
- Taking orders: Enter orders accurately into the point of sale (POS) system and deliver them to the kitchen
- Serving food and beverages: Ensure the timely delivery of food and beverages by checking on tables periodically throughout the service time
- Communicating with customers: Check in on customers regularly to ensure they're enjoying their meals and help resolve any issues
- Clearing tables: Promptly clear food and dishes from tables once diners are done eating
- Keeping the dining area neat: Rearrange seats and ensure the dining area is neat.
Education
High School Diploma in General Studies -
Paul W Bryant High School
Cottondale, Alabama05.2015
Skills
- Time Management
- Communication
- Adaptability
- Problem-solving
- Teamwork
- Microsoft Office
- Customer Service
- Data entry
- Organizational skills
- Front desk operations
Additionalinformation - Keyskills
- Time Management
- Communication
- Adaptability
- Problem-solving
- Teamwork
- Microsoft Office
- Customer Service
- Data entry
- Organizational skills
- Front desk operations
Timeline
Production Associate
Lear Corporation
12.2021 - Current
Call Operator
The Legacy Connection
07.2019 - 02.2020
Server
Baumhower's
04.2019 - 07.2019
High School Diploma in General Studies -
Paul W Bryant High School