Victoria Wilson

• Deliver comprehensive oral health assessments, including periodontal evaluations, radiographs, and treatment documentation in a high-volume orthodontic setting
• Educate patients on oral hygiene, treatment compliance, and use of orthodontic appliances, improving patient adherence and outcomes
• Collaborate closely with orthodontists to support treatment planning, case presentations, and patient acceptance of recommended care
• Assist with placement, adjustment, and maintenance of orthodontic appliances, including braces and aligners
• Build strong patient relationships through clear communication, trust-building, and personalized care

Utilize digital tools (intraoral scanners, imaging software) to enhance clinical efficiency and patient engagement

• Present treatment recommendations and reinforce value of orthodontic services, contributing to case acceptance and practice growth
• Maintain detailed patient records and ensure compliance with HIPAA and infection control protocols
• Manage operatory workflow, prioritize patient scheduling, and support a fast-paced, production-driven environment

• Act as a trusted advisor to patients, influencing treatment acceptance and increasing case acceptance rates through consultative education
• Drive patient engagement and retention by clearly communicating treatment value and long-term health outcomes
• Partner with dentists to align clinical recommendations with patient needs, improving treatment plan acceptance and execution
• Leverage digital tools (intraoral imaging, radiography) to demonstrate value and improve patient understanding of procedures
• Consistently recognized for building strong patient relationships, resulting in repeat visits and referrals

Collaborated with periodontists, endodontists, oral surgeons, and orthodontists to implement complex treatment plans

• Led adoption of digital charting systems, improving operational efficiency and reducing administrative burden
• Trained and onboarded new staff, ensuring consistent patient experience and clinical excellence
• Served as a liaison between patients and providers, ensuring alignment on treatment expectations
• Reduced administrative workload by 25% through digital workflow implementation
• Coordinated treatment planning to enhance outcomes for orthodontic and periodontal cases

• Developed patient education programs that enhanced awareness and demand for preventive care services
• Identified early-stage dental issues, facilitating timely treatment and creating additional case opportunities
• Coordinated community outreach and patient engagement initiatives that contributed to practice growth

• Assist orthodontist chairside with clinical procedures, including bracket placement, wire adjustments
• Educate patients on treatment plans, oral hygiene, and appliance care, reinforcing compliance and improving treatment outcomes
• Supported case presentations by explaining procedures, timelines, and benefits, enhancing patient acceptance of recommended treatment
• Built strong relationships with patients and families through clear communication and personalized service, fostering trust and loyalty
• Coordinate patient flow, manage appointments, and maintain an organized, production-driven clinical environment
• Collaborate with orthodontist and team to ensure seamless patient experience and achievement of practice production goals
• Troubleshot patient concerns and provided solutions, increasing patient satisfaction and retention