Victoria Wisor
Chambersburg,PA
Summary
Joined Compassus in 2022 as a Case Manager, gaining expertise in end-of-life patient treatment. Successfully managed a case load of up to 30 patients, refining prioritization and time management abilities. Transitioned to the Admission RN role in July 2024, mentoring two new hires in case management. Played a key role in tripling our census within one year, contributing to the success of our exceptional team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Admissions Registered Nurse
Compassus Hospice
07.2024 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient''s needs.
- Provided support to family members during the admission process, addressing concerns and answering questions as needed.
- Interacted professionally with families and provided empathetic support and professional guidance.
- Coordinated discharge planning activities with case managers ensuring smooth transition from hospital setting to home or other facilities.
- Attended in-house trainings and continuing education classes.
Registered Nurse
WellSpan York Hospital
05.2021 - Current
- Educated patients and assisted them in recovering quickly and effectively
- Oversaw pain management plans while administering scheduled medications and therapies intravenously, rectally, orally, subcutaneously, and via intramuscular injections
- Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and assisting patients in regaining or improving coping abilities to prevent further disability
- Planned and managed patient care in accordance with hospital standards of care
- Provided care instructions to patients' family members and caregivers
- Treated patients for a variety of disorders, diseases, and injuries using pharmacological and nonpharmacological treatment modalities
- Coordinated and tasked professional and paraprofessional nursing staff to maintain continuity of care
- Approached all tasks with a patient-centered mindset, looking for ways to improve processes and treatments
- Made sure that medication administration standards and patient care best practices were followed
- Kept track of post-op vitals, set up PCA and fluids, reviewed post-op orders, and helped patients adjust to their new surroundings
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources, among other topics
- Worked as part of a team to ensure that body mechanics were properly cared for and that the patient's safety was not jeopardized
- Gave medications and treatments to patients and tracked their responses while collaborating with healthcare teams to adjust treatment plans
- Counseled patients and caregivers on wound care, discharge plan goals, medication safety, and disease management
- Assessed patients who were going through active drug and alcohol withdrawal and offered interventions to help them manage their physical and psychological symptoms
- Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities
RN Case Manager
Compassus Hospice
10.2022 - 07.2024
- Collaborated with interdisciplinary teams using case management software to coordinate patient care, improving communication among healthcare providers.
- Monitored patient outcomes consistently, adjusting care strategies based on feedback and clinical observations to optimize recovery.
- Facilitated patient education sessions, empowering individuals with knowledge about conditions and promoting self-management.
- Employed telehealth platforms to conduct remote assessments and follow-ups, enhancing access to care for patients in rural areas.
- Assessed patient needs through comprehensive evaluations, developing individualized care plans tailored to specific health challenges.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
Bartender/Waitress
Buffalo Wild Wings
09.2009 - 03.2020
- Employed with Buffalo Wild Wings in many cities over the last decade
- Bentonville, AR, Joplin, MO, Mechanicsburg, PA, Chambersburg, PA, Hanover, PA
- Assisted a franchise owner as a part of their NRO team to open a BWW in Naples, FL
- Certified trainer in multiple areas of operation
- Entrusted to guide new team members through learning company policies and procedures
- Assisted cashiers with customer payments and order documentation
- Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low
- Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers
- Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning
- Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
- Earned 'Daisy' Award for outstanding nursing care
- Earned 'Superstar' Award for being a team player, and always willing to help
Education
Nursing - ADN -
HACC Gettysburg Campus
Gettysburg, PA01.2021
High School -
Cassville Senior High School
Cassville, MO01.2008
Skills
- Patient needs assessment
- Customer service
- Time management skills
- Epic experience
- Creative problem solving
- Supply replenishment
- Excellent communication
Certification
- BLS
- Unit Flu Champion
Accomplishments
- Earned 'Daisy' Award for outstanding nursing care.
Additional Information
Participate in C.Diff case reviews
Affiliations
ANA
Timeline
Admissions Registered Nurse
Compassus Hospice
07.2024 - Current
RN Case Manager
Compassus Hospice
10.2022 - 07.2024
Registered Nurse
WellSpan York Hospital
05.2021 - Current
Bartender/Waitress
Buffalo Wild Wings
09.2009 - 03.2020
Nursing - ADN -
HACC Gettysburg Campus
High School -
Cassville Senior High School
- BLS
- Unit Flu Champion
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