Victoria Wolf
DALLAS
Summary
Dynamic individual with hands-on experience in background investigations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Housing Inspector
Vanguard Housing Inspection Services
10.2024 - Current
- Maintained accurate records of all inspections, enabling timely follow-up actions for necessary repairs or improvements.
- Improved housing conditions by conducting thorough inspections and identifying safety hazards.
- Utilized specialized equipment for precise measurements and accurate assessments of structural integrity.
- Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional and government-backed financing.
- Gathered data, physical samples, and photographic evidence of alleged issues.
Campus Security Officer
The Episcopal School of Dallas
01.2021 - 05.2025
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Utilized radio and telephone communications equipment to contact other on-campus personnel and external authorities.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Supplied extracts from CCTV recordings to maintain records.
- Developed strong relationships with students and staff by being visible during daily routines and attending social events that promote inclusivity.
Private Investigator
Securitech, Inc.
03.2017 - 02.2020
- Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.
- Enhanced case success rate with meticulous attention to detail during investigations, ensuring all relevant information was gathered and analyzed.
- Built a solid reputation as a reliable and trustworthy investigator through adherence to ethical practices and maintaining confidentiality in all assignments.
- Optimized results from asset searches by leveraging diverse investigative tools and resources such as public records databases and online search platforms.
- Investigated over 2500 cases per year.
Unit Supervisor IV
Department of Economic Security-Arizona
05.2012 - 03.2015
- Improved unit efficiency by streamlining processes and implementing new management strategies.
- Verified employee performance with review of completed work assignments and techniques.
- Recognized as an effective leader who consistently met or exceeded departmental goals and objectives through strategic planning and execution.
- Developed a positive work culture with a strong emphasis on collaboration, innovation, and continuous improvement.
- Enhanced customer satisfaction rates by addressing inquiries and resolving issues in a timely manner.
- Played a key role in successful change management initiatives by effectively communicating benefits of new procedures to staff members while addressing any concerns raised during implementation stages.
Food Court Manager
Army & Air Force Exchange Services, AAFES
07.1985 - 04.2012
- Managed inventory levels effectively to minimize waste while maintaining adequate stock levels for uninterrupted service.
- Streamlined operations for increased efficiency by regularly monitoring staff performance and providing constructive feedback.
- Ensured proper maintenance of food court facilities through proactive issue identification and timely repairs or upgrades as necessary.
- Scheduled staff shifts efficiently, minimizing labor costs without compromising on service quality or employee satisfaction.
- Oversaw daily cash management functions, including reconciling sales reports, managing petty cash, and preparing accurate financial statements for upper management review.
- Increased overall revenue with effective marketing initiatives and promotional activities to attract more customers.
Education
Human Resources Development
Southern New Hampshire University
Hooksett, NHSkills
- CCTV camera operations
- Several screen monitoring
- Records research
- Fraud investigation
- Goal oriented
- Complex Problem-solving
- Policy and procedure development
- Conflict resolution
- Data analytics
- Emergency response
Certification
- FEMA: ICS-200 (03/22), IS-319A (07/22), IS-00700 (03/22), IS -00800 (03/22), IS-00907 (9/20) Training
- Texas A&M Engineering Extension Services: Active Attack Emergency Communications (10/21), Report Writing and Documentation ((01/22), Civilian Response to Active Shooter Events Instructor (11/21)
- Classen Buck: Traffic Direction and Situational Awareness-TCOLE #2075 (12/21)
- School Safe Advocacy Council: School Safety Specialist (5/22)
- i love u guys Foundation: The Standard response Protocol (SRP) and The Standard Reunification Protocol (SRP) (07/22)
Timeline
Housing Inspector
Vanguard Housing Inspection Services
10.2024 - Current
Campus Security Officer
The Episcopal School of Dallas
01.2021 - 05.2025
Private Investigator
Securitech, Inc.
03.2017 - 02.2020
Unit Supervisor IV
Department of Economic Security-Arizona
05.2012 - 03.2015
Food Court Manager
Army & Air Force Exchange Services, AAFES
07.1985 - 04.2012
Human Resources Development
Southern New Hampshire University
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