Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Wroten

Lancaster,CA

Summary

Compassionate Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

2
2
Languages
16
16
years of professional experience

Work History

Certified Nursing Assistant

ANERICAN NURSING SERVICES
Gardena, California
08.2019 - 06.2023
  • Monitored vital signs and reported changes to nursing staff.
  • Assisted patients with daily living activities and personal hygiene.
  • Documented patient care information in electronic health records.
  • Provided emotional support and companionship to patients and families.
  • Maintained a clean and safe environment for patient care.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Served meals to patients in their rooms and assisted with feeding.

Customer Service Representative Manager

Foot Locker
Compton, California
11.2007 - 02.2008
  • Managed daily operations of customer service team at a leading athletic retailer.
  • Trained new representatives on customer engagement best practices and product knowledge.
  • Resolved customer inquiries and complaints through effective communication techniques.

Education

None - CNA / IHSS

CNA COLLEGE
Inglewood, CA
04.2018 - 06.2018

Vista Del Mar
Los Angeles, CA

Skills

  • Vital signs monitoring
  • Electronic health records
  • Patient documentation
  • Patient care coordination
  • Personal hygiene assistance
  • Dressing assistance
  • Patient safety standards
  • General housekeeping
  • Time management
  • Conflict resolution

Languages

Spanish
Professional
Korean
Professional

Timeline

Certified Nursing Assistant

ANERICAN NURSING SERVICES
08.2019 - 06.2023

None - CNA / IHSS

CNA COLLEGE
04.2018 - 06.2018

Customer Service Representative Manager

Foot Locker
11.2007 - 02.2008

Vista Del Mar
Victoria Wroten