VICTORIA YIN USA

Safety-focused and self-motivated professional with 10+ years of experience leading a cohesive team of security personnel, providing high-security services. Adept at conducting stringent site inspections, handling incident reports, and reinforcing security protocols within the facility to ensure site and personnel safety. Manages staffing schedule, plans and facilitates training, and ensures all staff members remain aligned with best practices and security standards. Excels at fostering a safe and collaborative work environment, building and cultivating a team that consistently strives for growth and service excellence.

• Site Inspection: Conducts pre-inspection for each post within and outside the warehouse and ensures company regulations and security protocols are consistently observed by the staff, such as meticulously reviewing the gate passes upon entry to the facility and designated areas for offloading shipment packages/cargos.
• CCTV Monitoring: Proactively monitors the CCTV at the gates to identify and act on any suspicious activities immediately. Documents and maintains a detailed log of all activities and footage captured by the CCTV.
• Incident Reporting: Prepares and sends comprehensive reports to upper management, clients, and local authorities on any reported incidents, coordinating all relevant information and documentation to aid the investigation.
• Security Training: Provides security training for new guards, plans and organizes training materials, and conducts thorough discussions to instill knowledge on the scope of the responsibilities to the team. Facilitates training for the seasoned guards to ensure they remain abreast of updated internal protocols and security standards.
• Documentation & Records Management: Completes daily security logs within the warehouse, detailing the security personnel on shift, all available security equipment, and people entering/exiting the facility. Ensures all incoming and outgoing shipments meet security standards and every vehicle is registered within the internal systems.
• Client Relations: Anticipates and addresses all client security needs accurately and efficiently, performing standard security protocols during site inspection to ensure the facility's safety. Enhances security efforts and ensures clients feel safe to build trust and maintain relationships.
• Cross-Functional Collaboration: Promptly attends to calls for assistance from the guards via radio and utilizes standard security codes to communicate effectively with staff members. Directs daily meetings before the start of the shift to inspect uniforms and licenses and to ensure all equipment remains aligned with quality standards.
• Team Leadership: Leads and manages diverse security personnel, monitoring the quality of their work and services and coordinating with the clients to resolve reported complaints. Ensures team members remain focused and attentive when handling their posts and actively reports any incidents or identified inefficiencies to leadership.

• Certified Home Aide | Certified Home Health Aide | Jersey City, NJ | Aug. 2015 – May 2017
• Site Supervisor, Qatar International Airport | Qatar Security & Guarding Services | Doha, Qatar | June 2013 – July 2015
• Operations & Human Resources | Platinum Shipping & Logistics | Ghana, Africa | April 2010 – May 2013
• Beauty Supplier | Nana Classic Shampoo | Togo, West Africa | Oct. 1996 – Jan. 2012

NYC Sora License 2027

• NJ Sora License Armed

12/2025

• OSHA 30 2030

• CPR 2027

• Fire Guard 2025

• Nj driver license 2027