Victoria Zagal-Pfefferle
Madison,WI
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
Oakwood Village Prairie Ridge
2023.07 - Current
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted patients with daily living activities, promoting independence and dignity.
Delivery Driver
Wings Over Madison
2022.10 - 2023.11
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Greeted customers entering store and responded promptly to customer needs.
Weekend AM Shift Assembler
Clack Corporation
2021.07 - 2022.08
- Collaborated with team members to improve production processes and maintain quality standards.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Distribution Tech
Independent Pharmacy Cooperative
2021.11 - 2022.04
- Preventing accidents and infection from occurring by following closing checklist
- Reduced product damage during transit through careful packaging, labeling, and loading procedures.
- Maintained accurate stock levels by conducting regular physical inventory counts and updating warehouse management system records.
Education
High school diploma -
Madison East High School
06.2022
Skills
- Compassionate Caregiving
- Dementia Care
- ADL Assistance
- Electronic Charting
- Active Listening
- CPR Certified
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
CNA
Oakwood Village Prairie Ridge
2023.07 - Current
Delivery Driver
Wings Over Madison
2022.10 - 2023.11
Distribution Tech
Independent Pharmacy Cooperative
2021.11 - 2022.04
Weekend AM Shift Assembler
Clack Corporation
2021.07 - 2022.08
High school diploma -
Madison East High School
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
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